Contract Administrator - Operational Services, Parks & Reserves

Aotearoa New Zealand Association of Social Workers; Rolleston; On-site; NZD 39,000 - 47,000; Full time

Benefits offered by this job

Hourly wage + weekly pay

Phone and laptop

40 hours per week

KiwiSaver employer contributions

Birthday leave after 1 year

BOOST programme and career development

Job summary

Aotearoa New Zealand Association of Social Workers is seeking a Contract Administrator to support the day-to-day running of open space contracts in Rolleston. Based at the Head Office, you will help manage service requests, prepare client-facing reports, and support the Operational Services team across transport, workshop and operations.

Key tasks include logging and following up service requests, finalising jobs for monthly claims, and maintaining records for subcontractors, fleet and assets.

Qualifications

• Customer service experience essential.
• Experience in contracting or council environment desirable.
• Knowledge of AMS and Workbench advantageous.
• Familiarity with GIS or asset management systems advantageous.
• Strong Excel and general office software skills.
• Accurate record keeping and attention to reporting deadlines.
• Clear written communication for client-facing reporting.
• Ability to prioritise and manage a varied workload.
• Full NZ driver licence essential.
• Must pass pre-employment medical, drug and alcohol test.

Responsibilities

• Managing service requests from logging through to follow-up
• Review active jobs and finalise them ready for claiming each month
• Preparing accurate, client-facing reporting and keep records and systems up to date, including subcontractor, fleet and asset data
• Support timesheets, purchase orders, PPE ordering and month-end tasks, and back up Operational Services with administration where our teams overlap.

Skills

Customer service

Excel

Record keeping

Communication

Time management

Driver licence NZ

Data handling

Prioritisation

Tools

AMS

Workbench

GIS

Asset management systems

Job description

Contract Administrator - Operational Services, Parks & Reserves

Company Benefits + Weekly Pay + 40 Hours a week

About the role | Ko te Kaupapa

We're looking for a Contract Administrator to support the day-to-day running of our open space contracts with Selwyn District Council. Based at our Head Office in Rolleston, you'll be a key part of the Parks & Reserves team. Your work will free up our managers to focus on service delivery, client relationships and commercial performance.

This role also provides administrative support to our Operational Services team, including transport, workshop and the wider operations group. That means plenty of variety and a chance to work across the business.

Your key responsibilities will include:

• Managing service requests from logging through to follow-up
• Review active jobs and finalise them ready for claiming each month
• Preparing accurate, client-facing reporting and keep records and systems up to date, including subcontractor, fleet and asset data
• Support timesheets, purchase orders, PPE ordering and month-end tasks, and back up Operational Services with administration where our teams overlap.
• Customer service experience (essential)
• Experience in a contracting or council environment (desirable)
• Knowledge of AMS and Workbench (advantageous)
• Familiarity with GIS or asset management systems (advantageous)
• Strong Excel and general office software skills, and you're comfortable working with data and records
• Accurate record keeping and a sharp eye for detail, especially under reporting deadlines
• Clear written communication for client-facing reporting
• Ability to prioritise and manage a varied workload
• Full NZ driver licence (essential)
• Ability to pass a pre-employment medical, drug, and alcohol test prior to employment.

What we bring | He aha ta tatou kawe mai

• Hourly wage, with weekly pay + phone and laptop
• 40 hours a week, Monday to Friday
• Increased KiwiSaver employer contributions after service milestones
• Birthday leave after 1 year and access to our company BOOST programme
• Continued training and career development opportunity

Who we are | Ko wai mātou

We have one of the largest horizontal infrastructure teams in the South Island, working in the maintenance, civil, and water industry.

The work we do strengthens the communities we work and play in, with several key long-term maintenance contracts throughout the Canterbury region and several civil projects currently underway across the South Island.

• Trustworthy | Whakawhirinaki - People You Can Rely On