Concierge & Facilities Support

Foodstuffs North Island Limited; Auckland; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Free car parking

Health insurance

Onsite café with subsidised meals

Flexible working options

Birthday day off

Long service leave

Learning and development programmes

Job summary

Foodies in Māngere is looking for a friendly Concierge & Facilities Assistant to join the Landing Drive team. You’ll work onsite every Thursday and Friday, with additional hours to support business needs, creating a welcoming, professional experience while helping keep our Support Centre running smoothly.

You’ll manage front-of-house duties, meeting rooms, mail, access cards, and basic facilities tasks, collaborating with internal teams and suppliers.

Qualifications

• Experience in customer service, reception, front-of-house, office administration or facilities coordination.

Responsibilities

• Proactively welcome visitors and Foodies and assist with day-to-day enquiries.
• Manage ground-floor meeting rooms and visitor carparks.
• Coordinate the pool car fleet and associated services.
• Manage the mailroom and access cards.
• Coordinate minor maintenance, contractors and building access, including health and safety requirements.
• Process invoices and manage costs associated with the work you coordinate.
• Work closely with internal teams and suppliers to resolve day-to-day facilities queries.

Skills

Customer service

Reception

Front-of-house

Office administration

Facilities coordination

Organization

Communication

Tools

Microsoft Office

Job description

Ko Wai Mātou – About Us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them. Our purpose-built offices near Auckland Airport are home to New Zealand’s largest Distribution Centre and our Support Centre, where around 1,000 people work together to help us become one of the most customer-driven retailers in the world.

Te Tūranga – About The Role

We have an awesome permanent, part-time opportunity for a Concierge & Facilities Assistant to join the Foodies whānau. You’ll work onsite at our Landing Drive Support Centre in Māngere every Thursday and Friday, with shifts of either 8:00am–4:30pm or 8:30am–5:00pm. You’ll need to be available to work between 7:30am and 5:00pm to support business requirements. As one of the first people our visitors and Foodies meet, you’ll play an important role in creating a welcoming, professional experience while helping keep our Support Centre running smoothly. It’s a varied role combining front-of-house service, administration and facilities coordination. You’ll:

• Proactively welcome visitors and Foodies and assist with day-to-day enquiries.
• Manage ground-floor meeting rooms and our visitor carparks.
• Coordinate the pool car fleet and associated services.
• Manage the mailroom and access cards.
• Coordinate minor maintenance, contractors and building access, including relevant health and safety requirements.
• Process invoices and manage costs associated with the work you coordinate.
• Work closely with internal teams and suppliers to resolve day-to-day facilities queries.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we’ve got over 1,000 carparks including EV chargers
• Southern cross health insurance
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, long service leave
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He Kōrero Mōu - About You

You’ll bring a positive, can-do attitude and genuinely enjoy helping people. You’re organised, proactive and comfortable being the go-to person for a wide range of day-to-day questions and requests. You’ll ideally have experience in customer service, reception, front-of-house, office administration or facilities coordination, and be confident dealing with a broad range of people.

You’ll Also Bring

• A customer-driven and collaborative approach.
• Strong organisation skills and attention to detail.
• The initiative to spot what needs doing and get it sorted.
• Clear written and verbal communication skills.
• Confidence using Microsoft Office.
• The ability to juggle multiple priorities in a busy environment.

We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow. If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!

Experience Awesome. Achieve Awesome. Be Awesomely You.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau. We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity. If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accessibility support could include, interview location, sign language interpreter, assistive technology.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.