Compassionate Medical Receptionist & Front‑Desk Admin

Tamatea Medical Centre; Napier; On-site; NZD 40,000 - 60,000; Full time

Job summary

Tamatea Medical Centre in Napier is seeking a friendly Medical Receptionist/Administrator to be the first point of contact for patients and visitors. This full-time role (32–40 hours per week) supports front-desk operations, phone triage, and day-to-day practice flow with calm professionalism.

You will bring experience in medical reception or health administration, thrive in a fast-paced environment, and help nurture a welcoming, culturally safe space for our diverse community.

Qualifications

• Experience in a medical reception or health administration role.
• Ability to thrive in a fast-paced environment and manage a variable workload.
• Skill at de-escalating challenging situations and maintaining professionalism.
• Willingness to learn new skills and contribute to ongoing improvement.

Responsibilities

• Be the first point of contact for patients and visitors at the front desk.
• Handle phone calls, check-in and scheduling to keep the day flowing smoothly.
• Support day-to-day practice operations and contribute to a welcoming environment.

Skills

Growth mindset

Psychological safety

Personal accountability

Positive, social outlook

Respect for cultural diversity

Job description

Tamatea Medical Centre in Napier is seeking a friendly Medical Receptionist/Administrator to be the first point of contact for patients and visitors. This full-time role (32–40 hours per week) supports front-desk operations, phone triage, and day-to-day practice flow with calm professionalism.

You will bring experience in medical reception or health administration, thrive in a fast-paced environment, and help nurture a welcoming, culturally safe space for our diverse community.