Compassionate Animal Care Attendant — Shelter & Adoptions

SPCA; Whangarei; Sur place; NZD 42 000 - 54 000; Plein temps

Résumé du poste

SPCA Whangarei is seeking a dedicated Animal Attendant to join our Animal Services team, covering leave and busy periods. You will care for animals in our centre, support adoptions, and help maintain our records and animal health with a hands-on, compassionate approach.

You will coordinate with volunteers and staff to enhance animal welfare, provide enrichment, monitor health, and assist with routine veterinary visits. A passion for animal welfare and excellent customer service are essential.

Qualifications

• Animal handling experience and knowledge.
• Experience working with volunteers and increasing volunteer and foster numbers.
• Influencing and conflict management skills.
• Strong communication and customer service skills.
• The ability to think on your feet.
• A positive and friendly approach to customers, animals and team members.
• High empathy and resilience.
• Experience working in a busy environment where multitasking is key.
• Experience working with the community in a customer facing role.

Responsabilités

• Care for all animals in the centre and support adoption channels to their fullest.
• Keep animal database updated and assist with routine veterinary visits.
• Coordinate with teams and volunteers to improve animal pathways through the centre.
• Handle adoption enquiries in person, by phone or via the website.
• Monitor animal health and behaviour and administer medication.
• Enhance socialisation, enrichment and behaviour modification for shelter animals.
• Collaborate with other departments to ensure animal areas run smoothly and goals are met.

Connaissances

Animal handling

Volunteer management

Influencing

Communication

Quick thinking

Customer friendly

Empathy

Multitasking

Community engagement

Description du poste

SPCA Whangarei is seeking a dedicated Animal Attendant to join our Animal Services team, covering leave and busy periods. You will care for animals in our centre, support adoptions, and help maintain our records and animal health with a hands-on, compassionate approach.

You will coordinate with volunteers and staff to enhance animal welfare, provide enrichment, monitor health, and assist with routine veterinary visits. A passion for animal welfare and excellent customer service are essential.