Animal Care & Adoption Coordinator

SPCA; Upper Harbour; On-site; NZD 42,000 - 55,000; Full time

Benefits offered by this job

Birthday leave for your special day

Pet insurance

Wellness support

Staff discounts

Job summary

The SPCA in Hobsonville, Auckland is seeking a permanent, full-time Animal Attendant to join our Animal Services team. Shifts run Monday to Sunday, 8:00 am – 4:30 pm. You will care for animals, manage adoptions, and support veterinary visits while coordinating with staff and volunteers to improve pathways and welfare.

We value animal advocates with empathy, resilience and strong communication skills who can handle a busy environment and engage with the community daily.

Qualifications

• Animal handling experience and knowledge.
• Experience working with volunteers and increasing volunteer and foster numbers.
• Influencing and conflict management skills.
• Strong communication and customer service skills.
• The ability to think on your feet.
• A positive and friendly approach to customers, animals and team members.
• High empathy and resilience.
• Experience working in a busy environment where multitasking is key.
• Experience working with the community in a customer facing role.

Responsibilities

• Care for animals in the centre and ensure their welfare and appropriate handling.
• Assist with adoption processes and respond to queries in person, by phone or via website.
• Update and maintain the animal database accurately.
• Coordinate with teams and volunteers to improve animal pathways through the centre.
• Monitor animal health, behaviour and administer medication as required.
• Enhance opportunities for socialisation, enrichment and behaviour modification.
• Collaborate with other departments to ensure animal areas function well and goals are met.

Skills

Animal handling

Volunteer coordination

Conflict management

Communication skills

Multitasking

Empathy and resilience

Customer service

Teamwork

Job description

The SPCA in Hobsonville, Auckland is seeking a permanent, full-time Animal Attendant to join our Animal Services team. Shifts run Monday to Sunday, 8:00 am – 4:30 pm. You will care for animals, manage adoptions, and support veterinary visits while coordinating with staff and volunteers to improve pathways and welfare.

We value animal advocates with empathy, resilience and strong communication skills who can handle a busy environment and engage with the community daily.