Community Support Worker - Rotorua

Medcall Health Personnel; Rotorua; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Great hourly rates

Annual leave and sick leave

Kiwisaver contributions

NZQA-recognised training

Comprehensive induction and training

Free yearly flu vaccinations

Supportive local office and manager

Job summary

Medcall Health Personnel in Rotorua is seeking a compassionate support worker to assist clients with challenging behaviours. You will work with a care team, providing patient and thoughtful support during early mornings and weekends.

Applicants must have NZQA Health & Wellbeing Level 2 or equivalent, and the right to work in NZ, with prior caregiver experience. Great hourly rates, access to training resources, annual/ sick leave, and Kiwisaver contributions are offered as part of a supportive

Qualifications

• Well-spoken, positive and empathetic communicator.
• Availability for outside school hours – early mornings and weekends.
• Legal right to work in NZ.
• Previous experience as a caregiver/support worker with similar clients.

Responsibilities

• Provide patient, thoughtful support to clients with challenging behaviours.
• Collaborate within a care team to deliver personalised care.
• Be reliable, punctual and caring in day-to-day duties.
• Participate in induction and NZQA-recognised training and training resources.

Skills

Empathy

Communication

Teamwork

Reliability

Education

NZQA Health & Wellbeing Level 2

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Medcall Health Personnel – Rotorua, North Island

Care on Call is passionate about supporting people in the community and we take pride in the personalised service we deliver to clients and the staff we work with.

We are seeking a well-spoken, positive, and empathetic individual who understands the complexities of challenging behaviours and can offer patient, thoughtful support—particularly on difficult days.

We are seeking a fantastic support worker who has:

• A fit and active lifestyle.
• Ability to work collaboratively within a care team.
• Availability for outside school hours - early mornings and weekends.

What we need from you:

• Have consistent and long-term availability (we like to ensure continuity with our clients)
• Minimum of Level 2 Health and Wellbeing (or equivalent)
• The legal right to work in NZ
• Previous experience as a caregiver/support worker with similar clients
• To be reliable, punctual, honest and caring

What we can offer you:

• 24/7 support and a local office and manager
• Access to some of the latest technology and resources available within the healthcare sector
• Great hourly rates in line with the pay equity settlement
• Annual leave, sick leave, and Kiwisaver contributions on top of your hourly rate
• Access to a range of training resources and support to achieve NZQA-recognised qualifications
• Comprehensive induction and personalised client training.
• Free yearly flu vaccinations
• A company that values and supports you. We aim to get to know each staff member personally so you will never be just a number with us.

Please note only support workers currently living in Rotorua with qualifications will be shortlisted. Please let us know your general location in your CV.

Additional information

• Seeking L2, 3, or 4 NZQA Health and Wellbeing support worker
• High level of complex support needed