Community Ministries Receptionist

The Salvation Army; Auckland; On-site; NZD 34,000 - 48,000; Part time

Benefits offered by this job

Salvation Army leave (extra)

Confidential counselling services

Subsidised flu vaccinations

Southern Cross medical insurance

TSA discount card

Free car parking

Job summary

The Salvation Army Manukau Community Ministries is seeking a Receptionist to create a warm, professional environment and provide administrative support to our team in Manukau, Auckland. The role requires 21 hours per week, Monday to Thursday, with flexible work hours.

Starting hourly rate is $29.90 gross per hour. The position offers additional benefits and the opportunity to contribute to community services and mission-driven work.

Qualifications

• Excellent customer service and communication skills.
• Strong administration and organisational abilities.
• Competency in Microsoft Office applications (Outlook, Word, Excel, Teams) and social media platforms.
• Ability to maintain confidentiality and professional boundaries.

Responsibilities

• Greet and assist visitors in a friendly and respectful manner.
• Answer phone calls and email enquiries.
• Manage appointments, bookings, calendars, and social media promotion.
• Support administrative tasks including data entry, correspondence, forms and document preparation.
• Ensure the reception area is welcoming, organised and professional.

Skills

Customer service

Administration

Organisational skills

Microsoft Office

Social media familiarity

Tools

Outlook

Word

Excel

Teams

Job description

Location: Manukau

• Are you a customer service superstar?
• Are you a welcoming, organised, people-focused individual and a team player?
• Do you want to make a different within your community?

About the Business:

The Salvation Army Manukau Community Ministries exists to serve and walk alongside people in our community, supporting them on their journey from hope to wholeness. Guided by our mission of Caring for People, Transforming Lives, and Reforming Society through God's Power, we provide support to more than 200 people each week through a range of services for helping individuals and whānau build stronger, more hopeful futures.

About the Role:

As our Receptionist, you will play a key role in creating a warm and professional environment while providing administrative support to our Community Ministries team.

What will your responsibilities be:

• Greet and assist visitors, tangata whaiora, and stakeholders in a friendly and respectful manner.
• Answer phone calls and email enquiries.
• Manage appointment, bookings, calendars, and social media promotion.
• Support administrative tasks including data entry, correspondence, forms and document preparation.
• Ensure the reception area is welcoming, organised and professional.

Our ideal candidate will:

• Excellent customer service and communication skills.
• Strong administration and organisational abilities.
• Competency in Microsoft Office applications (Outlook, Word, Excel, Teams) and social media platforms.
• Ability to maintain confidentiality and professional boundaries.
• Experience in reception, administration, or customer service roles, with sound judgement and the ability to de-escalate situations if necessary.
• Resilient, positive and people-oriented team player with a natural ability to relate to people from diverse backgrounds
• Self-managing, able to keep to task and re-prioritise as required whilst under pressure.
• Ability to work independently and as part of a team.

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7
• Free car parking

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent part time at 21 hours per week from Monday to Thursday. Work-hour flexibility is required for this role.

The starting hourly rate for this role will start from $29.90 gross per hour.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.