Community Ministries Navigator

The Salvation Army; Auckland; On-site; NZD 59,000 - 85,000; Full time

Benefits offered by this job

Additional Salvation Army leave

Job summary

The Salvation Army Waitakere in Auckland seeks a Navigator to build relationships and engage with people, helping them identify and respond to life challenges within our Community Ministries programme. You will promote personal wellbeing by encouraging collaboration, social change, development and empowerment of people and families.

The ideal candidate has a Level 5 qualification in social services, at least two years in case-management, and a commitment to upholding the Salvation Army ethos.

Qualifications

• Minimum Level 5 tertiary qualification in social services or similar.
• At least 2 years' experience in case-management and holistic wrap-around support.
• Ability to engage with people from diverse backgrounds facing hardship.
• Commitment to empowering personal responsibility and goal achievement.
• Ability to adapt approach to presenting people's needs.
• Understanding of The Salvation Army's mission and Christian ethos.

Responsibilities

• Build relationships and engagement with people to identify and respond to life challenges.
• Promote collaboration, social change, and empowerment of individuals and families.
• Provide advocacy and support to boost confidence in managing important life issues.
• Refer clients and journey with them to access internal and external services.

Skills

Case-management

Interpersonal skills

Empathy

Advocacy

Diversity awareness

Problem solving

Education

Tertiary qualification (Level 5) in social services

Job description

Location: Waitakere, Auckland

• Case-management that empowers people through life challenges
• Connecting into a network of solutions that strengthen resilience
• Working with people passionate about making a difference

Mō te tūranga - About the role:

Nau mai, haere mai ki Te Ope Whakaora ki Waitakere!

We are looking for a Navigator to build relationships and engagement with people, supporting them to identify and respond to life challenges within our Community Ministries programme at The Salvation Army. You will enhance personal wellbeing through the promotion of collaboration, social change, development, and empowerment of people and families.

Key tasks will be to:

• Show acceptance, inclusion and genuine interest in people, their experiences, and future aspirations.
• To listen, relate and affirm people in such a way that they are encouraged to identify and create solutions that increase skills, coping abilities and resilience.
• To provide advocacy and support that role models increased confidence in people managing important issues in their lives.
• To refer clients and journey with them to engage with internal and external services that support achievement of personal goals.

Mōu ake - About you:

Our ideal person will:

• Relevant tertiary qualifications (minimum level 5) to social services or similar required.
• Experience of at least 2 years working in case-management, and delivery of holistic wrap-around support.
• Ability to understand and relate to people from diverse backgrounds, who are experiencing hardship, trauma, life challenges.
• Ability and commitment to engage and journey with people providing support for personal responsibility and motivation to achieve own goals.
• Ability to adapt approach to the needs and interest of the presenting people.
• A proactive solution focused approach using maturity and empathy in problem solving and reduction of barriers to achieving outcomes.
• Understanding of, respect for, and ability to work with The Salvation Army's mission, principles, and Christian ethos

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7

Hours of work: Monday-Friday 8.30am-4.30pm with 30min lunch break.

The starting salary for this role will be between $58,826.04-$84,562.34 per annum.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles.