Cluster Sales Exec: Hospitality B2B Growth & CRM

Accor; Wellington; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Accor Academy

Flexible work options

Discounted F&B & Accommodation

Refer-a-friend bonus

Meals on shift & onsite parking

Parental Leave Scheme

Employee Assistance Program

Job summary

Accor in Wellington is seeking a Cluster Sales Executive to support the sales success of our Wellington portfolio. You will coordinate corporate sales, develop proposals, manage CRM data, and work with multiple hotels to maximise opportunities and deliver exceptional client service.

The ideal candidate has around 3 years in hotel sales, strong MS Office and CRM experience, and a proactive, independent work style in a fast-paced hospitality environment.

Qualifications

• Previous experience in hotel sales, hospitality, tourism, or a similar commercial environment.
• Approximately 3 years' relevant industry experience.
• A qualification in Tourism, Business, Hospitality, or a related field (preferred).
• Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• Experience using CRM systems and business reporting tools.
• Excellent written and verbal communication skills.
• Strong time management and organizational abilities.
• A proactive, self-motivated approach and the ability to work independently.

Responsibilities

• Coordinate and manage the corporate sales lifecycle, ensuring timelines and deliverables are achieved.
• Support corporate account RFP and RFI processes across multiple hotels.
• Create professional sales presentations, proposals, and business development collateral.
• Assist with onboarding new corporate accounts and distribution channel testing.
• Maintain accurate customer data and communication records within Accor's CRM platform (ANAIS).
• Prepare detailed group, meeting, and event proposals with accurate and timely responses.
• Support B2B marketing activations, events, hospitality initiatives, and RSVP management.
• Provide reporting, insights, and analysis to support business development and sales strategies.
• Work closely with Revenue teams to leverage CRM and PMS data for account insights and market opportunities.
• Participate in prospecting and business development activities, including cold-calling initiatives.

Skills

CRM experience

Microsoft Office

Communication skills

Time management

Education

Hospitality qualification

Job description

Accor in Wellington is seeking a Cluster Sales Executive to support the sales success of our Wellington portfolio. You will coordinate corporate sales, develop proposals, manage CRM data, and work with multiple hotels to maximise opportunities and deliver exceptional client service.

The ideal candidate has around 3 years in hotel sales, strong MS Office and CRM experience, and a proactive, independent work style in a fast-paced hospitality environment.