Club Manager - Upper Hutt

Jetts Fitness; Upper Hutt; On-site; NZD 30,000 - 42,000; Full time

Job summary

Jetts Upper Hutt Club Manager is a hands-on, energetic role overseeing a 31-hour per week schedule. You will drive exceptional member experiences, foster relationships with members and local businesses, and lead membership sales growth while keeping the club welcoming and well-maintained.

Ideal candidates are NZ citizens or residents with First Aid including CPR and defib, self-motivated with strong customer service and sales focus, and a passion for health and fitness.

Qualifications

• NZ citizen or resident and hold a current First Aid Certificate including CPR and defib (NZQA unit standards 6401 and 6402), or are happy to obtain one
• Self-motivated and self-disciplined with excellent customer service skills and sales focus
• Love working with people and have a positive can-do attitude
• Want to work 31 hours per week, Monday to Friday with weekends off, and have a keen interest in the health & fitness industry

Responsibilities

• Driving an exceptional member experience and building key stakeholder relationships with members and local businesses
• Delivering the agreed number of new membership sales and member growth on a regular basis, reporting to your Regional Performance Manager
• Maintaining a positive club culture with the members by engaging in key events and promotions
• Performing regular in-club operations tasks to ensure all areas are clean and hygienic, equipment and club repairs are updated and scheduled regularly

Skills

Customer service

Sales

Membership growth

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you a passionate and hands-on person looking for a great permanent opportunity to work in the growing fitness industry?
Are you ready to step into a fantastic role where you'll contribute to help New Zealanders live a healthy and active lifestyle?

Then join our committed team who are results focused, love creating a great member experience and have fun along the way!

Jetts NZare looking for a Club Manager for our Upper Hutt club, on a 31-hour weekly basis, who isenergetic, positive, and most importantly lovesto help people achieve their health and exercise goals while creating and maintaining a friendly and welcoming club culture. With 52 clubs nationwide you will be joining a dynamic, member centric and hardworking but fun-loving team!

Your working hours are:
Mondays: 10am - 7pm
Tuesdays to Thursdays: 12pm-7pm
Fridays: 9am-12pm

Your responsibilities include but are not limited to:

• Driving an exceptional member experience and building key stakeholder relationships with members and local businesses
• Delivering the agreed number of new membership sales and member growth on a regular basis, reporting to your Regional Performance Manager
• Maintaining a positive club culture with the members by engaging in key events and promotions
• Performing regular in-club operations tasks to ensure all areas are clean and hygienic, equipment and club repairs are updated and scheduled regularly

If you ...

Are a NZ citizen or resident and hold a current First Aid Certificate including CPR and defib (NZQA unit standards 6401 and 6402), or are happy to obtain one

are self-motivated and self-disciplined with excellent customer service skills and sales focus,

love working with people and have a positive can-do-attitude

want to work 31 hours per week, Monday to Friday with weekends off, and have a keen interest in the health & fitness industry

… then this role is for you!

Why Jetts?

At Jetts, our purpose is simple - to inspire all people to live a better life.

We understand first hand the positive impact exercise has not only on our physical health, but on our mental health and confidence too, which is why we want our gyms to be accessible to everybody.

We celebrate all people, and are committed to creating a community and culture in which members feel comfortable and confident to train in. From our facilities and our equipment right through to our club managers and personal trainers, we go above and beyond to make sure we deliver an outstanding experience for our members every time they walk into the gym.

Jetts is committed to having the best people in our industry and will provide you with ongoing training and support.