Club Assistant - West Auckland

600 Fitness and Lifestyle Group BidCo NZ Limited; Whau; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

On-target earnings with hourly rate +/

Jetts membership

Training & CPD

Guaranteed hours; Fridays & SundaysOff

Job summary

Jetts New Zealand is seeking Club Assistants to join a friendly, energetic team and help members achieve health goals by delivering a welcoming experience. You will support daily club operations, assist with membership sales, and contribute to a positive, inclusive culture.

Ideal candidates are customer-service oriented with a sales mindset, able to work flexible hours, including some evenings and weekends, and hold NZ citizenship or have rights to work in NZ.

Qualifications

• NZ citizen, resident or open work visa for 12 months with CPR/defib first aid cert or willing to obtain one.
• Self-motivated with excellent customer service and a sales focus.

Responsibilities

• Drive an exceptional member experience and build relationships with members and local businesses.
• Assist in delivering new membership sales and growth; report to Regional Performance Manager.
• Maintain a positive club culture by engaging in events and promotions.
• Perform regular in-club operations tasks to keep areas clean and equipment maintained.

Skills

Customer service

Sales focus

Job description

About Jetts New Zealand

At Jetts, our purpose is simple: to inspire people to live a better life. We know firsthand how powerful exercise can be—not just for physical health, but for mental wellbeing and confidence too. That's why we're passionate about making our gyms accessible, welcoming, and inclusive for everyone. We celebrate individuality and are committed to building a supportive community where every member feels comfortable, confident, and empowered to train. From our world-class equipment and facilities to our passionate Club Managers and expert Personal Trainers, we're dedicated to delivering an exceptional experience every time you step through our doors. At Jetts, we believe our people are our greatest strength. That's why we invest in ongoing training and support to help you grow and succeed in your fitness career. Jetts New Zealand is proud to be part of Fitness & Lifestyle Group, Asia Pacific's largest diversified fitness brand. The Opportunity Jetts NZ are looking for Club Assistants who are energetic, positive, and most importantly loves to support people achieve their health and exercise goals by creating and maintaining a friendly and welcoming club culture.

Working hours

Flexible, picked up on an 'as and when required' basis Available shifts will be within our club staffed hours Mon 10am - 7pm, Tue - Thu 12pm - 7pm and Sat 8am - 11am

Responsibilities

• Driving an exceptional member experience and building key stakeholder relationships with members and local businesses
• Assisting in delivery of agreed new membership sales and growth on a regular basis, reporting to your Regional Performance Manager
• Maintaining a positive club culture with the members by engaging in key events and promotions
• Performing regular in-club operations tasks to ensure all areas are clean and hygienic, equipment and club repairs are updated and scheduled regularly

Qualifications

• Are a NZ citizen, resident or have an open work visa without restrictions for 12 months, Hold a current First Aid certificate covering CPR and defib (NZQA unit standards 6401 and 6402) or are happy to obtain one
• Are self-motivated and self-disciplined with excellent customer service skills and sales focus, Love working with people and have a positive can-do-attitude

If you ... Are a NZ citizen, resident or have an open work visa without restrictions for 12 months, Hold a current First Aid certificate covering CPR and defib (NZQA unit standards 6401 and 6402) or are happy to obtain one Are self-motivated and self-disciplined with excellent customer service skills and sales focus, Love working with people and have a positive can-do-attitude ... then this role is for you!

What we can offer you

• Competitive on-target-earnings consisting of hourly rate and commission for achieved KPIs
• Practice what you preach with a complimentary Jetts membership
• Access to L&D and CPD courses to upskill yourself
• Excellent work-life-balance with guaranteed hours, Fridays & Sundays off

About Fitness & Lifestyle Group

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital. FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

Our commitment to diversity & inclusion

At Jetts NZ we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work. We welcome applications from people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds. Join us to help New Zealanders live healthy and active lifestyles.

Career opportunities

We offer a range of career opportunities from Customer Service, Fitness, Club Operations, Marketing and Finance. Jetts is committed to having the best team of people in our industry who are results focused, love creating a great member experience and can have fun along the way. Do you love the fitness industry and have a passion for helping people, then Jetts is for you...

Our affiliation

We are proud to part of Fitness & Lifestyle Group, Asia Pacific's largest, diversified fitness company.