Clinical Team Support- CADS

Health New Zealand - Te Whatu Ora Waitematā; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Waitematā is seeking a motivated Clinical Team Support - Administrator to join the Auckland CADS team. Based at Pitman House, Pt Chevalier, the role covers front-desk duties, general administration and coordination for clinicians, clients and whānau.

You will help manage prescriptions and authorisations, contributing to a welcoming clinic environment. The role is full-time, 40 hours per week, with standard hours 08:30–17:00, Monday to Friday, in a dynamic health

Qualifications

• Experience with front-desk or reception roles is desirable.
• Ability to coordinate administrative tasks in a multidisciplinary team.
• Proficiency with Microsoft Office and basic IT literacy is expected.

Responsibilities

• Provide front-desk and general administration support to clinicians, clients and whānau.
• Coordinate communications, prescriptions and authorisations for prescribing.
• Present a welcoming, professional face of the service in the clinic waiting area.

Skills

MS Office

Customer service

Organisational skills

Communication

Tools

CADS applications

Job description

Clinical Team Support - Administrator at Auckland Opioid Treatment Service

Based in Pitman House, Pt Chevalier

Fulltime - 40 hours per week Permanent role 08h30 to 17h00 Monday to Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About us

There is nothing traditional or ordinary about this job. Go home each day knowing you played an important part in the recovery of service users and feel the satisfaction of doing something that counts as a member of the Community Alcohol and Drug Service (CADS) team.

AOTS is one of several CADS services within Health New Zealand Waitemata. AOTS is a regional service, with clinics across the Auckland region. CADS is the largest alcohol and other drug (AOD) service in New Zealand and offers free services to the community to reduce harm with substance use and to promote recovery and wellbeing. We accept referrals from healthcare and self-referrals via each CADS unit across the Auckland region, from people seeking support for their own or their family/whanau around substance use. For more information about CADS, go to https://www.cads.org.nz/

About the role

As part of the CADS clinical team support (CTS) administration team your key responsibilities will be to support the clinicians, clients and whanau by undertaking a range of administration tasks, including front desk and general administration. The CTS is an important part of the multidisciplinary team functions to monitor, coordinate and appropriately distribute AOTS communications, including prescriptions and Authorisations for prescribing. You have a key responsibility to present the face of the service to people presenting for appointments and in the clinic waiting area.

Please click here for a copy of the position description.

This role is covered by the PSA National Health Administration Workers Collective Agreement.

About You

You will be an experienced, motivated and customer focused individual who enjoys working with a multidisciplinary team, on their own initiative as well as under pressure.

This role suits a person with Warm and outgoing personality who takes pride in their ability to make people feel welcome and valued

Proficiency with MS Office applications

Eye for detail and work with accuracy and integrity. You will be highly organised and able to easily prioritise tasks.

Previous experience working within the health care sector is preferred but not essential.

Full training is provided for the operation of CADS applications.

We offer continued training and development opportunities, in a supportive multidisciplinary environment.

For more information about the position, please contact Karen Vince, Charge Nurse Manager, on 09 8155 830

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job Number: WDHB21606

Closing Date: 27 October 2026