Clinical Operations & Systems Coordinator

Laura Fergusson Brain Injury Trust; Christchurch; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Free on-road parking

Inclusive workplace

Job summary

Laura Fergusson Brain Injury Trust – Christchurch, South Island. We are seeking a organised Clinical Operations Support Coordinator to support the day-to-day operations of our Community Services team.

You will handle administration, systems support, onboarding, and reporting to ensure services run smoothly and staff have the tools they need. The role involves coordinating clinical administration, mentoring staff, assisting with onboarding, and producing dashboards for service monitoring.

Qualifications

• Experience in clinical administration, operational support, coordination, or business support roles
• Strong Microsoft 365 and technology skills
• Experience with databases, reporting systems and data
• Excellent organisational and time-management skills
• Practical, solution-focused approach to problem-solving
• Strong communication and relationship-building skills
• Ability to balance multiple priorities with attention to detail

Responsibilities

• Coordinating clinical administration and reception services across Community Services
• Supporting and mentoring Clinical Administrators and Reception staff
• Assisting with staff onboarding and training in systems and processes
• Supporting the effective use of business systems, technology, and digital tools
• Producing reports and dashboards to support service monitoring and planning
• Maintaining fleet, equipment, asset, and facilities processes
• Identifying opportunities to improve systems, workflows, and service efficiency
• Providing hands-on administrative support when required

Job description

Laura Fergusson Brain Injury Trust – Christchurch, South Island. We are seeking a organised Clinical Operations Support Coordinator to support the day-to-day operations of our Community Services team.

You will handle administration, systems support, onboarding, and reporting to ensure services run smoothly and staff have the tools they need. The role involves coordinating clinical administration, mentoring staff, assisting with onboarding, and producing dashboards for service monitoring.