Clinical Assistant - MRI

Canopy Imaging Limited; Auckland; Hybrid; NZD 42,000 - 60,000; Full time

Job summary

CanopyImaging in Auckland is seeking a Clinical Assistant – MRI to join our Carlton Gore Road clinic. This full-time role (40 hours per week) offers a chance to work with experienced imaging professionals and contribute to a welcoming patient experience.

You will help prepare patients for scans, support the MRI team, maintain safety, and assist with administrative tasks to keep clinics running smoothly. We value friendly, adaptable, well-organised team players who are passionate about patient

Qualifications

• Experience in customer service or patient support roles.
• Strong communication with patients and team members.
• Well organised with ability to manage multiple tasks.
• Commitment to patient care and safety.
• Able to follow clinical and safety procedures.
• Willingness to learn in a healthcare setting.
• Experience in healthcare or diagnostic imaging is a plus.

Responsibilities

• Welcome patients and provide reassurance, guidance and support throughout their MRI appointments.
• Assist with patient preparation, including changing, mobility assistance and checking MRI safety questionnaires for completeness.
• Work closely with MRI Technologists, promptly escalating safety concerns or changes in patient wellbeing.
• Support efficient patient flow and help keep appointments running smoothly.
• Prepare MRI rooms between examinations, including cleaning approved equipment.
• Check, rotate and restock consumables; monitor linen and changing areas; identify low stock and order where appropriate; report faults or hazards promptly.
• Assist radiologists with arthrogram procedures when required.
• Maintain a safe clinical environment by following MRI safety and infection prevention procedures.
• Assist with documentation, appointment scheduling and other administrative requirements.
• Contribute to a collaborative and patient-focused team environment.

Skills

Customer service

Interpersonal communication

Organisational skills

Attention to detail

Adaptability

Privacy and confidentiality awareness

Proactive approach

Job description

Exciting things are happening at CanopyImaging, and we are looking for a Clinical Assistant – MRI to join the team atour new Carlton Gore Road clinic in Auckland!

This is a full-time position working 40hours per week and offers an opportunity to be part of a new clinicalenvironment, working alongside experienced imaging professionals.

As a Clinical Assistant, you will helpensure our patients receive a welcoming, safe and positive experiencethroughout their MRI appointments. From preparing patients for scans tosupporting the MRI team with daily clinic activities, you will play a key rolein helping our service operate smoothly and efficiently.

We are looking for someone who is friendly,adaptable, well organised and genuinely passionate about providing excellentpatient care.

Responsibilities

• Welcome patients and providereassurance, guidance and support throughout their MRI appointments.
• Assist with patientpreparation, including changing, mobility assistance and checking MRI safetyquestionnaires for completeness.
• Work closely with MRITechnologists, promptly escalating safety concerns or changes in patientwellbeing.
• Support efficient patient flowand help keep appointments running smoothly.
• Prepare MRI rooms betweenexaminations, including cleaning approved equipment.
• Check, rotate and restockconsumables; monitor linen and changing areas; identify low stock and orderwhere appropriate; report faults or hazards promptly.
• Assist radiologists witharthrogram procedures when required.
• Maintain a safe clinicalenvironment by following MRI safety and infection prevention procedures.
• Assist with documentation,appointment scheduling and other administrative requirements.
• Contribute to a collaborativeand patient-focused team environment.

Skills and experience

We are looking for someone who brings apositive attitude, excellent communication skills and a genuine commitment topatient care. Ideally, you will have:

• Previous experience in customerservice, patient support or a similar people-focused role.
• Excellent interpersonal andcommunication skills.
• Strong organisational abilitiesand confidence working in a fast-paced environment.
• Good computer skills and highattention to detail.
• An understanding of patientprivacy and confidentiality.
• A proactive, adaptable approachwith a willingness to learn.
• The ability to followinstructions and work within established clinical and safety procedures.

Experience in a healthcare or diagnosticimaging environment would be an advantage, although a positive attitude andcommitment to patient care are equally valued.

Why You’ll Love It Here

At Canopy Imaging, we believe in lookingafter our people so they can focus on providing exceptional care to ourpatients. Here’s what you can look forward to:

• 5 weeks of annual leave torecharge
• An extra Canopy Day Off eachyear to use however you want
• Enhanced parental leave andsick leave benefits
• Health perks like free anddiscounted health services
• Comprehensive training to growyour skills and career
• A supportive, friendly teamthat’s always ready to help