Client Services Support/Courier

Health New Zealand | Te Whatu Ora; Christchurch; On-site; NZD 30,000 - 39,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is hiring a Client Services Support and Courier in Christchurch for a parental leave cover from January 25 to May 28, 2027. The role focuses on delivering outstanding client service, handling logistics, and supporting the Site Coordinator.

You will assist teams, manage inventories, uplift specimens as required, and ensure safety procedures are followed. Requires a valid driver’s license and strong interpersonal skills.

Qualifications

• Valid driver’s license and clean driving record.
• Experience in a client-facing or customer service role preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills for documentation and communication.
• Familiarity with health and safety protocols desirable.

Responsibilities

• Provide high-quality service to clients, ensuring needs are met or exceeded.
• Maintain general housekeeping to keep a clean, organized environment.
• Support logistics operations, manage inventory, coordinate transport of goods.
• Provide coverage for Site Coordinator when needed.
• Safely uplift specimens or materials for the laboratory or Te Whatu Ora services.
• Deliver reports, documentation and supplies on time, following instructions.
• Follow safety programs and procedures to ensure a secure workplace.
• Communicate accurate information to the Client Services Lead for coordination.

Skills

Valid driver's license

Client-facing experience

Organizational skills

Communication skills

Independent work

Basic computer skills

Health and safety awareness

Job description

• Christchurch- Canterbury Health Laboratory
• FixedTerm part-time position working 24 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.

About the role

We are seeking a dedicated and proactive individual to joinour team as a Client Services Support and Courier from 25 January to 28 May 2027to cover a parental leave absence.

In this role, your primary focus will be to assist our teamsin providing exceptional service to our valued clients.

Key Responsibilities:

• Providea high-quality service to clients, ensuring their needs and expectationsare met or exceeded.
• Maintaingeneral housekeeping duties to ensure a clean and organized workenvironment.
• Supportthe logistics operations, including managing inventory and coordinatingtransportation of goods.
• Providesupport to the Site Coordinator, including covering their duties duringtheir absence.
• Safelyuplift specimens or other materials for the laboratory or other Te WhatuOra services as required.
• Deliverreports, documentation, and supplies to clients in a timely and efficientmanner, following specific instructions.
• Adhereto safety programs and procedures to maintain a secure workingenvironment.
• Communicateaccurate and timely information to the Client Services Lead to ensureeffective coordination and smooth operations.
• Familiarizeyourself with and strictly comply with Te Whatu Ora health and safetypolicies and procedures.
• Undertakeany other reasonable duties as directed by the Client Services Lead orSite Coordinator.

About you

Skills and experience

• Validdriver's license with a clean driving record.
• Previousexperience in a client-facing role or customer service environment ispreferred.
• Strongorganizational skills and attention to detail.
• Excellentcommunication and interpersonal skills.
• Abilityto work independently and as part of a team.
• Basiccomputer skills for documentation and communication purposes.
• Familiaritywith health and safety protocols and procedures is desirable.
<
• Physicalfitness to handle the transportation of specimens and other materials.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.

We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.

Job details

Job Reference:

Job Reference: PC4633980

Location:

South Island - Canterbury - Christchurch

Job type:

Expertise:

Non-Clinical - Administration - Administration

Non-clinical - Facilities / Security - Facilities / Security