Casual Administrator

Te Whatu Ora - Health New Zealand; Timaru; On-site; NZD 30,000 - 39,000; Full time

Job summary

Health New Zealand | Te Whatu Ora – South Canterbury invites applications for casual Administration Support at Timaru Hospital. You will assist across departments, cover staff leave, welcome patients, manage appointments, and handle inquiries with high service levels.

Ideal candidates show strong organisational skills, attention to detail, and confidentiality. Experience in healthcare administration and customer-facing roles is preferred; training on hospital systems will be provided.

Qualifications

• Excellent organisational and time management skills.
• Ability to prioritise tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication.
• Commitment to customer service.
• Sound computer skills and administrative experience.
• Ability to work independently and in a team.
• Professional approach and confidentiality.
• Willingness to learn new systems and work across departments.
• Commitment to Te Tiriti o Waitangi and improving equitable health outcomes for Māori.
• Experience in healthcare administration.
• Experience in customer-facing role.
• Knowledge of hospital/healthcare administration systems.

Responsibilities

• Provide essential administrative and customer service support across hospital departments.
• Cover planned and unplanned staff leave.
• Welcome patients and visitors and support clinical teams.
• Manage appointments and respond to enquiries.
• Data entry and general administrative tasks.
• Assist with day-to-day coordination of hospital services.
• Work across different departments.

Skills

Organisational

Time management

Customer service

Communication

Confidentiality

Teamwork

Attention to detail

Problem solving

Flexibility

Multitasking

Tools

Hospital systems

Job description

Health New Zealand | Te Whatu Ora – South Canterbury

Timaru Hospital

Administration Team

Support Hospital Services and Make a Difference Every Day

Health New Zealand | Te Whatu Ora

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are seeking enthusiastic, organised, and adaptable individuals to join our Administration Team on a casual basis at Timaru Hospital.

As a Casual Administration Support team member, you will provide essential administrative and customer service support across a variety of hospital departments, helping to cover planned and unplanned staff leave. This is a unique opportunity to gain experience across multiple services while supporting the delivery of high-quality healthcare to the South Canterbury community.

No two days are the same. You may be welcoming patients and visitors, supporting clinical teams, managing appointments, responding to enquiries, completing data entry and administrative tasks, or assisting with the day-to-day coordination of hospital services. Your flexibility and professionalism will help ensure our services continue to run smoothly and efficiently.

Casual opportunities are available across both weekday positions (Monday to Friday between 7.00am and 5.00pm) and rostered shift-based roles operating across a 24-hour, seven-day service.

About the Team / Service / Location

The Administration Team provides vital support services across Timaru Hospital and works closely with clinical and non-clinical teams to ensure patients, whānau, visitors, and staff receive a professional and efficient service.

Located in the heart of South Canterbury, Timaru offers an exceptional lifestyle with affordable housing, excellent schools, short commute times, and easy access to beaches, lakes, mountains, skiing, hiking, and cycling. It's a fantastic place to build your career while enjoying genuine work-life balance.

About You

You're someone who enjoys helping others and remains calm and organised in a busy environment. You take pride in delivering excellent customer service and building positive relationships with a wide range of people.

To be successful in this role, you will have:

• Excellent organisational and time management skills
• The ability to prioritise competing tasks and meet deadlines
• Strong attention to detail and a high level of accuracy
• Excellent verbal and written communication skills
• A genuine commitment to customer service
• Sound computer skills and previous administrative experience
• The ability to work effectively both independently and as part of a team
• A professional approach and commitment to confidentiality
• A flexible, positive attitude and willingness to learn new systems and work across different departments
• A commitment to Te Tiriti o Waitangi and improving equitable health outcomes for Māori
• Previous administration experience within a healthcare environment
• Experience working in a customer-facing role
• Knowledge of hospital or healthcare administration systems

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.

The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Salary Range

This role is covered by the terms and conditions of the PSA Collective Agreement, and salary will be paid in accordance with the applicable pay scale, dependent on experience.

If you have any questions regarding this role, please contact Becky Allen at [e-mail].

Applications will be reviewed as received and suitable candidates may be contacted prior to any advertised closing date.

Job details

Job Reference:

Job Reference: 705

Location:

South Island - Canterbury - Timaru and South Canterbury