Client Migration Project Manager

BuddiesHR; Ōrākei; On-site; NZD 90,000 - 140,000; Full time

Job summary

Circana in Auckland is seeking an experienced project professional to lead and coordinate client migrations onto Unify, Circana’s integrated insights platform. You will own the migration journey end-to-end, aligning clients with Client Success, commercial teams and technical specialists to ensure a smooth transition.

The role rewards structure, clear communication, and proactive risk management, with a focus on simplifying complex requirements and guiding clients through change while maintaining

Qualifications

• Experience managing client-facing projects, implementations, migrations, onboarding or business change.
• Strong project management skills, with the ability to manage multiple projects at different stages.
• Excellent organisation and attention to detail.
• Confident stakeholder management across clients, internal teams and senior leaders.
• Strong written and verbal communication, including the ability to present plans and simplify complex information.
• Experience supporting people or clients through process, technology or platform change.
• Able to understand technical and data concepts without needing to build the solution yourself.
• Strong risk, issue and dependency management.
• A practical, adaptable and calm approach when priorities or project requirements change.

Responsibilities

• Own end-to-end migration projects for clients transitioning onto Unify.
• Develop and manage project plans, milestones, responsibilities and communication schedules, maintaining a clear view of each client’s migration progress.
• Coordinate activities across clients, Client Success, commercial teams, product specialists and other stakeholders to ensure successful delivery.
• Lead client and internal project meetings, providing clear updates on progress, risks, decisions and next steps.
• Present migration plans and status updates to clients, leadership teams and broader business audiences.
• Identify and manage risks, dependencies and roadblocks, driving appropriate action and escalation where required.
• Support clients through the migration process, helping them understand changes, key decisions and required actions.
• Work with technical and data specialists to understand requirements relating to platforms, databases, segmentation and client hierarchies.
• Coordinate readiness, testing, transition and post-migration handover activities.
• Maintain clear documentation of client requirements, decisions and actions throughout the migration lifecycle.
• Drive continuous improvement by helping standardise migration processes, templates, communications and ways of working.

Skills

Client-facing project management

Stakeholder management

Communication

Risk management

Change management

Job description

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By
embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.

What will you be doing?

As Circana continues to transition clients onto Unify, our integrated insights platform that brings together market, consumer and business performance data in one place, we're looking for an experienced project professional to lead and coordinate client migrations.

You’ll own the migration journey end-to-end, bringing together clients, Client Success, commercial teams and technical specialists to deliver a seamless transition. This is a highly visible role suited to someone who thrives on creating structure, managing stakeholders and guiding clients through change.

Job Responsibilities

• Own end-to-end migration projects for clients transitioning onto Unify.
• Develop and manage project plans, milestones, responsibilities and communication schedules, maintaining a clear view of each client’s migration progress.
• Coordinate activities across clients, Client Success, commercial teams, product specialists and other stakeholders to ensure successful delivery.
• Lead client and internal project meetings, providing clear updates on progress, risks, decisions and next steps.
• Present migration plans and status updates to clients, leadership teams and broader business audiences.
• Identify and manage risks, dependencies and roadblocks, driving appropriate action and escalation where required.
• Support clients through the migration process, helping them understand changes, key decisions and required actions.
• Work with technical and data specialists to understand requirements relating to platforms, databases, segmentation and client hierarchies.
• Coordinate readiness, testing, transition and post-migration handover activities.
• Maintain clear documentation of client requirements, decisions and actions throughout the migration lifecycle.
• Drive continuous improvement by helping standardise migration processes, templates, communications and ways of working.

What are we looking for?

• Experience managing client-facing projects, implementations, migrations, onboarding or business change.
• Strong project management skills, with the ability to manage multiple projects at different stages.
• Excellent organisation and attention to detail.
• Confident stakeholder management skills across clients, internal teams and senior leaders.
• Strong written and verbal communication, including the ability to present plans and simplify complex information.
• Experience supporting people or clients through process, technology or platform change.
• Comfortable taking the lead, creating structure and holding stakeholders accountable for actions.
• Able to understand technical and data concepts without needing to build the solution yourself.
• Strong risk, issue and dependency management.
• A practical, adaptable and calm approach when priorities or project requirements change.

Highly regarded

• Experience within FMCG, retail, consumer data, market research, analytics or a related environment.
• Experience migrating clients between platforms, systems or reporting solutions.
• Understanding of data structures, databases, segmentation or client hierarchies.
• Change management, implementation or customer adoption experience.
• Knowledge of Circana’s clients, products or internal processes.

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Centre on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Auckland