Cleaning Services Supervisor – Multi-site Ops Lead (Travel)

Woolworths Ltd.; Auckland; On-site; NZD 41,000 - 48,000; Full time

Job summary

LuxeShine Cleaning is seeking an experienced Cleaning Services Manager to oversee operations across Taupō, Rotorua and surrounding areas. You’ll coordinate residential and commercial cleaning, supervise staff, manage schedules and uphold our service standards.

This full-time role requires travel within the Taupō and Rotorua region, and offers $30–$35 per hour, with 30–40 hours weekly. Weekend and public holiday flexibility is required and the right candidate will help grow the business and

Qualifications

• 2+ years in a supervisory or management role.
• Experience coordinating staff and daily work schedules.
• Good communication and customer service skills.
• Ability to manage multiple cleaning jobs and staff.
• Understanding of cleaning services, equipment and products.
• Hands-on approach to managing service operations.
• Flexibility with working hours, including weekends and public holidays.

Responsibilities

• Manage and coordinate day-to-day residential and commercial cleaning operations.
• Organise and allocate cleaning jobs to staff based on customer requirements and schedules.
• Prepare and manage cleaning schedules for regular and one-off services.
• Supervise cleaning staff and coordinate their daily work.
• Monitor the quality of cleaning work and carry out checks to maintain our service standards.
• Coordinate household, builder, move-in/move-out and Airbnb cleaning services.
• Coordinate office, retail, school and contract cleaning services.
• Coordinate carpet and window cleaning services as required.
• Communicate with customers about bookings, cleaning requirements and special requests.
• Respond to customer feedback and coordinate any follow-up.
• Make sure staff have the cleaning products, equipment and supplies they need.
• Monitor ongoing cleaning contracts and ensure scheduled services are completed.
• Maintain cleaning schedules, job records and customer requirements.
• Identify and resolve day-to-day operational and scheduling issues.
• Ensure health and safety procedures are followed on every job site.
• Travel within the Taupō, Rotorua and surrounding region as required to supervise work on site.
• Assist the owner with improving our cleaning services and the overall operation of the business.

Skills

Supervisory/management experience

Staff coordination

Customer service

Communication

Multi-tasking

Cleaning operations knowledge

Job description

LuxeShine Cleaning is seeking an experienced Cleaning Services Manager to oversee operations across Taupō, Rotorua and surrounding areas. You’ll coordinate residential and commercial cleaning, supervise staff, manage schedules and uphold our service standards.

This full-time role requires travel within the Taupō and Rotorua region, and offers $30–$35 per hour, with 30–40 hours weekly. Weekend and public holiday flexibility is required and the right candidate will help grow the business and