Checkout & Customer Service Pro — Growth & Perks

Woolworths Group; Christchurch; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career possibilities

Job summary

Woolworths Group in New Zealand operates across 185 stores and connects with three million customers each week. This role focuses on efficient checkout service, friendly interactions, and upholding store standards.

You’ll work a roster including evenings and weekends, handling scanning, packing, refunds, and cash office tasks while contributing ideas to improve the shopping experience.

Qualifications

• Exceptional customer service, friendly and helpful attitude.
• Efficient and accurate performance in fast-paced checkout environments.
• Clear and effective communication with customers and team.
• Demonstrates integrity and aligns behavior with company values.

Responsibilities

• Deliver efficient checkout service: scan and pack orders, minimise wait times, handle refunds courteously.
• Engage and resolve customer needs: create positive interactions, respond to queries, alleviate issues.
• Support cash management: assist with banking, reconciliations, and investigating variances.
• Maintain store standards and safety: keep areas clean, organised, uphold uniform standards, prioritise safety.
• Contribute to service improvement: provide feedback and ideas to enhance the customer experience.

Skills

Exceptional customer service

Efficient & accurate

Clear communicator

Values-driven professional

Job description

Woolworths Group in New Zealand operates across 185 stores and connects with three million customers each week. This role focuses on efficient checkout service, friendly interactions, and upholding store standards.

You’ll work a roster including evenings and weekends, handling scanning, packing, refunds, and cash office tasks while contributing ideas to improve the shopping experience.