Change Manager - Delivery Capability

CGR Services; Wellington; On-site; NZD 112,000 - 147,000; Full time

Job summary

New Zealand Police is seeking a Change Manager to lead change strategies across complex programmes and to partner with business leaders and project teams. The role is based at Police National Headquarters or by agreement, focusing on driving readiness, embedding new processes, and delivering sustainable behavioural change.

You will develop and execute change plans aligned with the NZ Police Methodology, influence senior stakeholders, manage adoption risks, and ensure effective learning and

Qualifications

• Experience developing change management strategies and plans for large initiatives.
• Ability to influence senior stakeholders to achieve change outcomes.
• Lead change impact and readiness assessments and embed changes across the organisation.

Responsibilities

• Lead delivery of change strategies and stakeholder engagement across complex projects.
• Partner with leaders and project teams to drive adoption and business readiness.
• Design and coordinate change, transition, and adoption activities.
• Work with training and communications teams to support learning and engagement.
• Measure change effectiveness and share insights to improve programmes.

Skills

Change management

Stakeholder engagement

Leadership coaching

Risk management

Communication

Education

Bachelor's degree in a relevant field

Job description

Change Manager – it starts with you!

• Based at Police National Headquarters or by agreement
• Band J
• Police Employee
• Permanent
• JR 6031659

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā. Stand at the stern of the canoe and feel the spray of the future biting at your face Mō te tūnga | About the role

About the role

New Zealand Police continues to position itself as an effective, innovative, efficient, and modern policing service, setting a benchmark for others to follow. To support this vision, we are looking for high-performing professionals to join our Delivery Capability team. This is an exciting opportunity to be part of a team responsible for delivering business-led change and transformative programmes of work across New Zealand Police. Our work enables the organisation to adapt, improve, and deliver better outcomes for our frontline staff and the communities they serve. Based at Police National Headquarters on Molesworth Street, Wellington, the Delivery Capability team is made up of experienced and passionate Programme and Project Managers, Coordinators, Business Analysts, and Change professionals. We partner with a wide range of business groups across Police to successfully deliver strategic initiatives, organisational change, and complex programmes of work. If you are motivated by meaningful work, enjoy collaborating with diverse stakeholders, and want to contribute to the future of policing in New Zealand, we would love to hear from you.

As a Change Manager, you will lead the delivery of change strategies and stakeholder engagement activities across complex projects and programmes. Partnering with business leaders, stakeholders, and project teams, you will provide expert change advice, guide and embed change throughout the project lifecycle, drive business readiness, manage risks to adoption of new processes and systems, and drive sustainable behaviour change. This is a hands‑on, delivery-focused role that plays a critical part in ensuring people impacts are effectively managed and that change outcomes are successfully embedded across NZ Police.

• Experience in developing and delivering change management strategies, plans, and documentation for significant change initiatives in alignment with the NZ Police Change Methodology and Framework.
• Ability to influence leaders and senior stakeholders to achieve change outcomes – provide expert advice and coaching to sponsors, leaders, and project teams.
• Lead change impact and readiness assessments, identifying business impacts, risks, required interventions, and organisational readiness for change.
• Build and maintain strong stakeholder relationships, engaging business champions and impacted groups to support successful change outcomes.
• Design and coordinate change, transition, and adoption activities to ensure smooth implementation of process and system changes.
• Partner with training and communications specialists to deliver effective learning, engagement, and communication activities for significant changes.
• Drive sustainable business adoption and embedding of change, ensuring new ways of working are integrated into day‑to‑day operations.
• Measure and evaluate change effectiveness, using insights and lessons learned to improve outcomes across programmes and projects.
• Collaborate effectively across project, programme, and Delivery Capability teams, fostering a positive, high‑performing culture and aligning workstream activities with broader organisational change initiatives. Providing leadership, mentoring, and quality assurance to Change Analysts and other change practitioners where required.

What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others. This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements.

About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front‑line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas. Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways. The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well‑rounded, experienced leader, with opportunities across the range of work we support.

Salary

This position is covered by a collective agreement and salary will commence between $111,529 and $147,022 dependent on skills and experience relevant to the role. If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process. All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand. Please note: Deadline for applications is Sunday 23 August 2026.

If you have any questions about this vacancy, please contact [e-mail]