Cellar Door Host

Vinarchy; Napier, Hastings; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Annual wine allowance

Exclusive wine specials

Extensive online learning library

Employee Assistance Program

Exclusive discounts

Job summary

Church Road, Hawke's Bay, Napier is seeking welcoming cellar door hosts to guide guests through curated tastings and share the Tom McDonald legacy. You’ll host multiple groups at once, sustain high energy, and create experiences guests remember long after they leave.

Role offers 15- or 26-hour weeks with hours increasing during peak periods; weekend availability is essential and shifts across Christmas and New Year are required. Visa holders encouraged to apply.

Qualifications

• Strong wine knowledge and genuine passion for the craft.
• Proven customer service experience and confidence hosting multiple groups at a time.
• Warm communication style and a team‑first mindset.

Responsibilities

• Guide guests through curated tastings and share the Tom McDonald legacy.
• Host multiple groups with energy, ensuring memorable experiences.
• Represent Church Road at off-site tasting events when required.

Skills

Wine knowledge

Customer service

Group hosting

Team player

Job description

Enrich Your Everyday

Iconic. Award‑winning. Unforgettable.

Step inside Church Road and you feel it immediately - the history, the craftsmanship, the sense of place. Our cellar door sits within the Tom McDonald Cellar, overlooking sun‑soaked courtyards and beautifully manicured park grounds, offering one of New Zealand’s most immersive wine experiences.

With over 125 years of winemaking excellence and global acclaim, Church Road is a true Hawke’s Bay icon.

As part of Vinarchy - a global wine company reshaping wine culture across Australia, NZ, Europe, South Africa, Chile and the US - you’ll join a team that’s bold, ambitious and passionate about creating world‑class moments for every guest.

The Role

You’ll be the welcoming face of our celebrated cellar door - guiding guests through curated tastings, sharing the legacy of Tom McDonald, and showcasing wines that have earned international recognition. You’ll host multiple groups at once with ease, keep the energy high, and create experiences that visitors talk about long after they leave.

These roles offer a minimum of 15 or 26 hours per week, with hours increasing over the busy holiday period.

Weekend availability is essential, and you must be available to work required shifts across Christmas and New Year.

You’ll also have opportunities to represent Church Road at off‑site tasting events, bringing our award‑winning wines to new audiences.

What You’ll Bring

• Strong wine knowledge and genuine passion for the craft
• Proven customer service experience and confidence hosting multiple groups at a time
• Warm communication style and a team‑first mindset
• Visa holders encouraged to apply

Bonus points: WSET or wine education, liquor industry experience and local hospitality knowledge.

Why Church Road?

Because you’ll be part of a cellar door experience that stands out in New Zealand’s wine landscape.

• Work at one of NZ’s most iconic, award‑winning wineries
• Annual wine allowance + exclusive wine specials
• Extensive online learning library
• Employee Assistance Program & exclusive discounts
• …and more!!

You’ll join a passionate, supportive team backed by Vinarchy’s global network - a place where people grow, innovate and do their best work.

Vinarchy is committed to a diverse, inclusive workplace. Legal work rights and pre‑employment screening apply.