Casual Student Experience Assistant

The University of Waikato; Hamilton; On-site; NZD 30,000 - 39,000; Full time

Job summary

The University of Waikato invites applications for a Casual Student Experience Assistant at the Hillcrest Campus. This role suits currently enrolled students, offering flexible casual hours and valuable professional experience within the Student Experience team.

You will support administrative and frontline services, input data, verify records, and help with student inquiries, balancing independent work with teamwork in a busy university environment.

Qualifications

• You must be an enrolled student at The University of Waikato.
• Reliable, tech-savvy and customer-focused with strong communication.
• Able to balance independent work with being part of a team.
• Attention to detail and willingness to learn are essential.

Responsibilities

• Supporting administrative processes and maintaining accurate records.
• Data entry, verification, filing, and document management.
• Delivery of administrative processes for student tasks
• Providing frontline support and assisting with student enquiries.

Skills

Reliable

Tech confident

Customer-focused

Strong communication

Attention to detail

Willingness to learn

Education

Currently enrolled student at University of Waikato

Job description

The University of Waikato holds a special place in the New Zealand university system. Since its inception in 1964 when it was created by the demands of the local community, the University has shown a commitment to innovation and to...

Ngā kōrero mń tńuranga – About the role

As a currently enrolled student at The University of Waikato, this role offers flexible casual work, valuable professional experience, and the opportunity to contribute to a welcoming and inclusive student environment.

As a Casual Student Experience Assistant, your mahi will support a range of administrative and frontline services, working with the Student Experience team and across various areas of the University. This is a varied role that may include:

• Supporting administrative processes and maintaining accurate records.
• Data entry, verification, filing, and document management.
• Delivery of administrative processes for student tasks
• Providing frontline support and assisting with student enquiries.

Salary will be provided based on skills, knowledge and experience brought to the position. This is a casual position based on our Hillcrest Campus.

All applications must be submitted through the online portal; emailed applications will not be accepted.

Ko wai koe? – Who are you?

We're looking for currently enrolled University of Waikato students who are reliable, technology-confident, customer-focused, and able to balance independent work with being part of a team. Strong communication skills, attention to detail, and a willingness to learn are essential.

Ko wai mātou? – Who are we?

Situated within the DVCA Portfolio, Student Experience plays a critical role in creating a welcoming, connected, and student-centred environment that supports success, belonging, and engagement across the student lifecycle. It provides integrated, high-quality services and experiences across enquiries, student voice and representation, pre-arrival, arrival and orientation, on campus experience, and stewardship of Te Manawa as a vibrant student hub.

He aha ’ngā take me tono mai ai koe? – Why should you apply for this position?

We want you to be part of our success! Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.

The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations.

Ko Te Tangata – For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitūy ńrite ki ńngā tńngata katoa.

We will be reviewing applications as they are received. If you have any issues with your application, please contact [e-mail]