Accommodation Office Administrator

New Zealand Government; Waikato; On-site; NZD 61,000 - 73,000; Full time

Job summary

University of Waikato is seeking an organised and proactive Accommodation Office team member to provide high-quality administrative, reception, accounts and project support. You will act as the friendly face for students, staff and visitors and help ensure accommodation and homestay operations run smoothly at Hillcrest Campus.

The role offers a busy, people-centred environment with opportunities to support a wide range of campus services and contribute to a welcoming student experience.

Qualifications

• Strong administrative, organisational and communication skills.
• Experience with reception and coordinating administrative or financial processes.
• Ability to support students and staff and deliver high-quality customer service.

Responsibilities

• Provide administrative, reception, accounts and project support for the Accommodation Office.
• Support the Accommodation Office operations to ensure a welcoming, efficient campus experience.
• Assist staff, students and visitors and contribute to a positive student-centred environment.

Skills

Administrative support

Reception duties

Communication skills

Customer service

Organisational skills

Job description

Join our vibrant Accommodation Services team! Provide top admin and student support in a dynamic, people-focused campus environment.Support leaders, staff, students, and visitors dailyBe a proactive problem-solver with great people skillsNga korero mo te turanga - About the roleWe're excited to offer an opportunity for an enthusiastic individual to provide high-quality administrative, reception, accounts, and project support for the Accommodation Office. This role plays a key part in supporting an active, student-oriented campus environment, helping create a welcoming and engaging experience for all.As the friendly face and dependable point of contact for students, staff, and visitors, you'll ensure our accommodation and homestay operations run smoothly and efficiently.Whether you're looking to take the next step in your career or gain valuable experience in a supportive team, this role is ideal for people who thrive in a busy, people-centred environment and take pride in delivering exceptional service within a vibrant university community. The salary range is $60,692 to $72,636 per year, pro-rata. The actual salary will be determined based on the skills, knowledge, and experience you bring to the position. This is a full-time role (37.5 hours per week), based at our Hillcrest Campus.For more information, please refer to the position descriptions here. For a confidential conversation about the role, please contact Joanne Low, Accommodation Office Manager, [e-mail] applications must be submitted through the online portal, emailed applications will not be accepted.Ko wai koe? - Who are you?You're an organised, proactive, and approachable professional who thrives in a busy, people-focused environment. With strong administrative, organisational, and communication skills, you take pride in delivering high-quality support and exceptional customer service. Confident working with people from diverse backgrounds, you bring initiative, accuracy, and a positive attitude to everything you do. Whether managing reception, coordinating administrative or financial processes, or supporting students and staff, you're adaptable, detail-oriented, and committed to creating a welcoming, efficient, and student-centred environment.Don't meet every single requirement?Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we're committed to creating a diverse, inclusive, and genuine workplace. So, if you're excited about this role but your experience doesn't perfectly match every listed qualification, we still encourage you to apply. You might be just the right person for this or another opportunity on our team.Ko wai matou? - Who are we?Campus Life provides a comprehensive range of relevant student services that support and enrich the Waikato student experience.The work of Campus Life is comprised of the following:Pastoral CareHealthCounsellingAccommodationTauranga campus student support servicesThe Accommodation Service is responsible for all aspects of student accommodation including buildings, services and pastoral care as well as the provision of homestay services, accommodation advice and the operation of the University's rental properties. The Associate Director Student Accommodation is responsible for the effective and efficient management of the Accommodation Service.The Accommodation Office Manager is responsible for the management of the Accommodation Office.He aha nga take me tono mai ai koe? - Why should you apply for this position?We want you to be part of our success! Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you'll enjoy a satisfying work environment with many benefits.The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here.Ko te Tangata - For the PeopleThe University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.E herea ana te Whare Wananga ki te kaupapa kia whakaratohia te mea angitu orite ki nga tangata katoa.Applications close on Sunday, 18 October 2026.Requisition number: 1003930