Casual Op Shop Assistant — Retail & Volunteer Support

SPCA; Nelson; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Birthday day off

Pet insurance

Retail discounts

Wellness support

Job summary

SPCA is seeking an Op Shop Assistant at Richmond, Nelson for casual, as-needed coverage to support leave and busy periods. You will help sort and price donated goods, keep the shop inviting, and assist customers while supporting volunteers. Training and a friendly team environment await you.

You will also handle sales transactions, end-of-day reconciliations, and ensure health and safety procedures are followed, contributing to SPCA's mission for animal welfare.

Qualifications

• Retail or customer service experience (charity retail a bonus).
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

Responsibilities

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end-of-day reconciliation.
• Provide cover and basic team supervision in the manager's absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

Skills

Retail experience

Flexible across shop floor

Strong communication

Reliability & organisation

Teamwork & independence

Physical fitness

Job description

SPCA is seeking an Op Shop Assistant at Richmond, Nelson for casual, as-needed coverage to support leave and busy periods. You will help sort and price donated goods, keep the shop inviting, and assist customers while supporting volunteers. Training and a friendly team environment await you.

You will also handle sales transactions, end-of-day reconciliations, and ensure health and safety procedures are followed, contributing to SPCA's mission for animal welfare.