Card Scheme Compliance Lead

Westpac; New Zealand; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

4 weeks holiday

Wellbeing leave

Additional paid leave

Banking benefits

Superannuation

Career growth

Parental leave top up

School holiday subsidy

Volunteer days

Job summary

Westpac New Zealand is seeking a Manager Scheme Compliance to lead the day-to-day oversight of card scheme obligations across acquiring and related activities. You will ensure compliance with Visa, Mastercard and other schemes and translate requirements into actionable ownership across business, technology and vendors.

You’ll manage governance, audits and remediation, maintain the obligations register, monitor scheme changes and report on risks.

Qualifications

• Experience in payments, card schemes, acquiring, issuing, risk or compliance.
• Understanding of Visa, Mastercard and card scheme operating rules, mandates and compliance obligations.
• Ability to interpret complex requirements into clear business, technology, operational and vendor outcomes.
• Experience managing governance, risk, audits, attestations, waivers and remediation activities within a complex environment.
• Strong stakeholder management and influencing skills across business, technology, operations, risk, vendors and partners.
• Relevant tertiary qualification or equivalent industry experience.

Responsibilities

• Lead day-to-day management of card scheme compliance obligations across Westpac NZ.
• Maintain register of scheme obligations, waivers, exemptions and remediation commitments.
• Translate scheme requirements into clear business, technology, operations and vendor accountabilities.
• Monitor upcoming scheme changes and assess impacts, risks and implementation requirements.
• Operate scheme compliance governance, reporting and assurance processes.
• Manage compliance reporting, risk escalation, breaches and remediation activities.
• Oversee delivery of scheme obligations across Westpac NZ and third‑party providers.
• Maintain scheme compliance policies, controls and supporting evidence.
• Act as operational liaison with Visa, Mastercard, UnionPay and other schemes.
• Identify, escalation and coordinate remediation of scheme compliance risks and breaches.
• Represent Westpac NZ in scheme forums and industry working groups.

Skills

Payments

Card schemes

Risk management

Compliance

Governance

Stakeholder mgmt

Education

Tertiary qualification

Job description

Westpac New Zealand is seeking a Manager Scheme Compliance to lead the day-to-day oversight of card scheme obligations across acquiring and related activities. You will ensure compliance with Visa, Mastercard and other schemes and translate requirements into actionable ownership across business, technology and vendors.

You’ll manage governance, audits and remediation, maintain the obligations register, monitor scheme changes and report on risks.