Campus Patrol Officer

University of Canterbury; Christchurch; On-site; NZD 30,000 - 41,000; Part time

Benefits offered by this job

Flexible work practices

Study opportunities

Generous superannuation and leave

Job summary

University of Canterbury is seeking a Campus Patrol Officer for weekend shifts at the Art Centre, Christchurch. This continuing, part-time role offers two 8-hour shifts (Saturday and Sunday) totaling 16 hours per week, with a focus on safety and people-centred service for staff, students, visitors and tenants.

You will patrol designated areas, provide escort services, respond to emergencies, and work closely with Campus Security and Police as needed.

Qualifications

• Must have empathy and a customer-service focus.
• Excellent communication skills for diverse people and situations.
• 2–3 years experience in security or customer service, preferably in mid/large org.

Responsibilities

• Patrol designated areas to maintain safety and security, on foot or via vehicle.
• Provide escort services (lockouts, jump-starts, information) to staff and visitors.
• Monitor for threats and unauthorised persons; coordinate with CSO and Police when needed.
• Ensure building security by checking doors, windows, and gates; monitor access to closed buildings.
• Conduct routine checks on security equipment and reporting issues promptly.
• Assist with transporting university staff and students using university vehicle.
• Maintain clear communication within the security team and proper use of equipment.
• Respond to emergencies promptly and follow University procedures.

Skills

Empathy

Customer service

Communication skills

Problem-solving

First aid

NZ driver licence

Security experience

Education

NCEA Level 2 or equivalent

Job description

Te Ratonga Pūkaha | Facilities Management

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Continuing (Permanent) Part-time position
• 16 hours per week (Saturday and Sunday only, 2 x 8-hour shifts)

Kia hiwa rā, kia hiwa rā! He hiahia, he pūkenga nōu ki te mahi a te Campus Patrol Officer? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

You will work weekend shifts (Saturday and Sunday only), comprising two 8-hour shifts per week (16 hours) at the Art Centre, Christchurch. As a Campus Patrol Officer, you will play a critical role in ensuring the safety and security of staff, students, visitors, and tenants within the Art Centre precinct. Your focus will be on providing security with a strong emphasis on empathy, understanding, and a people-centred approach.

• Patrol designated areas to maintain the safety and security of staff, students, and visitors, either on foot or via specialised vehicle.
• Provide escort services to staff, students, and visitors, offering assistance such as lockout services, jump-starts, and general information.
• Stay alert to potential threats or unauthorised persons and take appropriate action, collaborating with the Campus Security Officer (CSO) and Police as needed.
• Ensure building security by checking doors, windows, and gates; monitor closed buildings for unauthorised access.
• Conduct routine checks on emergency towers, streetlights, and security equipment, reporting any issues promptly.
• Assist with transportation of university employees and students as needed, using a university vehicle.
• Maintain clear and efficient communication within the security team and ensure appropriate use of security equipment.
• Respond promptly to emergencies, ensuring the safety of all individuals and following University procedures.
• Participate in emergency preparedness training and contribute to campus drills and exercises.
• Help control campus events to ensure public safety and respond to alarm activations and medical emergencies when needed.

Mōu | Who You Are

• Empathy and Customer Service Focus: You are committed to delivering exceptional service, offering support in every interaction, whether it's during routine patrols or emergency situations.
• Excellent Communication Skills: Your ability to connect with diverse people, listen actively, and provide assistance in a compassionate manner is crucial.
• Problem-Solving: You possess the ability to handle a variety of situations and prioritise tasks.
• First Aid Certified or Willing to Learn: Your ability to act quickly and calmly in emergencies is essential.
• Organisational Skills: You can effectively manage multiple priorities, maintain accurate logs and reports, and stay organised during high-pressure situations.
• Must hold a full New Zealand driver licence.
• A minimum of 2-3 years' experience in security or a customer service role, preferably in a medium to large organisation.
• A commitment to upholding safety protocols and creating a supportive campus environment.
• NCEA 2/Sixth Form Certificate (NZQA Level 2) or equivalent industry experience.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Mahi Ngātahi | Who You Will Work With

UC is made up of approximately 150 buildings across 87 hectares, covering a gross floor area of 223,000m2. The UC Security team provide a comprehensive 24-hour, 7 day a week security service across the UC campuses.

Ngā Painga o UC | Why UC

Ngā Uara | Our Values

Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions.

For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 30 October 2026 (midnight, NZ time)

Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.