Cafe Manager

JobSpace; Taupo; On-site; NZD 60,000 - 80,000; Full time

Job summary

Fine Fettle Cafe in Taupo is seeking an experienced Cafe Manager to lead daily operations and drive profitability. The role requires at least 2 years of cafe management experience, a strong grasp of food safety and hygiene standards, and the ability to manage rosters and costs.

Physical fitness and a positive attitude are essential for this fast-paced, 24/7 environment. You will oversee service quality, maintain health and safety compliance, coordinate with the kitchen for menu development and

Qualifications

• At least 2 years of cafe management experience.
• Strong knowledge of food safety and hygiene standards.
• Physical fitness and good character.

Responsibilities

• Oversee daily café operations, ensuring smooth service and consistent standards.
• Prepare staff rosters, manage labour requirements, and control wage costs.
• Maintain high standards of customer service and resolve customer concerns professionally.
• Manage ordering, stock levels, stocktakes, deliveries, and waste control.
• Oversee cash handling, EFTPOS, banking, and daily financial reconciliations.
• Monitor sales, costs, and operational performance to improve profitability.
• Work with the kitchen team on menu development, pricing, quality, and cost control.
• Coordinate promotions, events, and marketing initiatives to increase sales and customer loyalty.
• Ensure compliance with food safety, hygiene, health, and workplace safety requirements.
• Maintain accurate staff, payroll, supplier, stock, and compliance records.
• Ensure the café is clean, well presented, safe, and ready for service.
• Lead by example during busy periods and provide hands-on support to the team.

Skills

Cafe management

Food safety

Hygiene standards

Staff rostering

Customer service

Tools

POS systems

Job description

HOLDER, MICHAEL & IRENE TAING are seeking an experienced Cafe Manager to support their café called ‘Fine Fettle Cafe’ based in Taupo.Applicants must have at least 2 years of relevant experience in a cafe, a strong understanding of food safety and hygiene standards, and demonstrate physical fitness and good character.Flexibility is essential, as the industry operates 24/7 throughout the year, including weekends, public holidays, and school holidays, in line with business needs.

Responsible for the smooth, efficient, and profitable day-to-day operation of the café, while maintaining high standards of customer service, food quality, team performance, and compliance.

• Oversee daily café operations, ensuring smooth service and consistent standards.
• Prepare staff rosters, manage labour requirements, and control wage costs.
• Maintain high standards of customer service and resolve customer concerns professionally.
• Manage ordering, stock levels, stocktakes, deliveries, and waste control.
• Oversee cash handling, EFTPOS, banking, and daily financial reconciliations.
• Monitor sales, costs, and operational performance to improve profitability.
• Work with the kitchen team on menu development, pricing, quality, and cost control.
• Coordinate promotions, events, and marketing initiatives to increase sales and customer loyalty.
• Ensure compliance with food safety, hygiene, health, and workplace safety requirements.
• Maintain accurate staff, payroll, supplier, stock, and compliance records.
• Ensure the café is clean, well presented, safe, and ready for service.
• Lead by example during busy periods and provide hands-on support to the team.