Café Experience Associate — Busy Visitor Hub

Discover Waitomo; Ōtorohanga; On-site; NZD 28,000 - 36,000; Part time

Job summary

Discover Waitomo is seeking a friendly Café Assistant to join the Food & Beverage team at the Waitomo Glowworm Caves Visitor Centre. This permanent part-time position focuses on delivering a high-quality food and beverage experience for visitors, supporting service, food preparation, café presentation, cleaning, and daily operations.

You’ll work as part of a busy hospitality team, delivering warm, efficient and memorable experiences, with a 7-day rotating roster and opportunities to grow in a

Qualifications

• Excellent communication and attention to detail are essential.
• Numeracy and literacy skills are important for accuracy.
• Ability to work under pressure and manage time effectively.
• Positive attitude, strong work ethic and willingness to learn.
• High standards of personal presentation and hygiene are required.
• Availability to work a 7-day rotating roster.
• Hospitality qualification is beneficial but not essential.

Responsibilities

• Provide friendly, helpful, and professional service to visitors.
• Prepare and present food and beverages to a high standard.
• Keep café, counters, tables, and equipment clean and well-presented.
• Operate the point-of-sale system and EFTPOS processes.
• Restock fridges and supplies with stock rotation practices.
• Follow food safety, health and safety, and company policies.
• Contribute to a positive team and support sustainable practices.

Skills

Excellent communication

Attention to detail

Numeracy

Literacy

Time management

Positive attitude

Personal presentation & hygiene

7-day roster availability

Education

Hospitality qualification (beneficial)

Job description

Discover Waitomo is seeking a friendly Café Assistant to join the Food & Beverage team at the Waitomo Glowworm Caves Visitor Centre. This permanent part-time position focuses on delivering a high-quality food and beverage experience for visitors, supporting service, food preparation, café presentation, cleaning, and daily operations.

You’ll work as part of a busy hospitality team, delivering warm, efficient and memorable experiences, with a 7-day rotating roster and opportunities to grow in a