Buyer

HelloFresh; Auckland; Hybrid; NZD 70,000 - 100,000; Full time

Benefits offered by this job

70% off HelloFresh

ClassPass credits per month

Flexible working arrangements

Learning & development

Global/international environment

Job summary

HelloFresh New Zealand is seeking a Buyer based in Penrose, Auckland, reporting to the Procurement Manager, owning ingredient availability across our PHF category for NZ operations. You will balance speed, cost efficiency and risk mitigation while collaborating with suppliers and internal teams to keep our operations running smoothly.

You will work with Strategic Procurement, Production, Menu Planning, Warehouse and Logistics to build smarter end-to-end buying processes and tools as we grow,

Qualifications

• Experience in procurement, operations or supply chain in a similar role.
• Organised, proactive and able to adapt quickly.
• Strong verbal and written communication.
• Excellent analytical skills with Excel/Sheets.
• Ability to manage a large supplier network of perishable ingredients.
• Passion for food and HelloFresh business.

Responsibilities

• Own supply planning for PHF category including audits and POs.
• Lead supplier reviews and track On-Time In-Full metrics.
• Resolve supply-related incidents with SME guidance.
• Balance forecast vs capacity and manage buffer stock.
• Assist with cost reporting and invoice discrepancies.
• Collaborate with production, culinary and logistics teams.
• Investigate major supply failures to drive improvements.

Skills

Procurement

Supply planning

Supplier management

Inventory management

Excel/Sheets

Communication

Problem solving

Cross-functional collaboration

Tools

Excel

Job description

Based at our office in Penrose, Auckland and reporting to our Procurement Manager, this high-impact role places you right at the core of our supply chain. As a Buyer, you’ll take full ownership of ingredient availability across our New Zealand operations for the Produce, PHF category, balancing speed, cost efficiency, and risk mitigation to keep our operations running seamlessly.

You’ll be the key connector across the business, collaborating daily with external suppliers alongside our Strategic Procurement, Production, Menu Planning, Warehouse, and Logistics teams. We are looking for a thoughtful, organized, and collaborative problem-solver who is excited to jump in, bring fresh ideas, and help build smarter end-to-end buying processes and tools as we continue to grow.

You will…

• Supply Planning & Operational Execution: Own supply planning for the PHF category (fresh produce), including auditing purchase orders for accuracy, executing emergency POs, and managing stock-on-hand and ordering processes.
• Supplier Performance & Governance: Lead Weekly, Monthly, and Quarterly Business Reviews with key suppliers. Track On-Time In-Full metrics, error rates, and quality issues to ensure high supplier performance and delivery precision.
• Incident Resolution & SME Contact: Act as the Subject Matter Expert and primary operational contact for category product or supplier issues, resolving supply-related incidents before they impact production.
• Inventory & Lifecycle Management: Balance forecasted demand with supply capacity to maintain optimal inventory. Implement buffer management to prevent shortages, lead SKU rationalization, and manage Stock Rundown Planning for phasing out ingredients.
• Financial Integrity & Invoice Validation: Assist with cost reporting and resolve invoice discrepancies regarding price or quantity mismatches in a timely manner.
• Strategic & Cross-Functional Collaboration: Regularly visit production sites, communicate with production teams to drive continuous improvement, and provide supply chain viability advice on new ingredients to Culinary teams.
• Root Cause Analysis: Investigate major supply chain failures or waste incidents to implement preventative measures and drive permanent process improvements.

You have/are…

• Ideally, some experience in procurement, operations or supply chain working in a comparable role
• An organised approach to work and have the ability to think on your feet
• Strong verbal and written communication skills
• Good analytical skills, strong command of Excel/Google Sheets is a must
• A “whatever it takes” mentality that drives you to find solutions quickly and whenever needed
• Passion for food!
• Proactive, confident in manner and are able to deal with a large and complex network of suppliers delivering a large quantity and variety of perishable ingredients.
• Passionate about our business: a foodie or an operations and problem-solving zealot

What You’ll Get In Return…

• The chance to have a significant impact in a leading global food technology company
• Competitive salary & benefits - 70% off HelloFresh
• Access to ClassPass corporate membership - 33 credits per month
• Flexible working arrangements
• Egoless environment, constant learning with room for personal growth
• Internal learning & development
• A diverse and vibrant international environment, with offices in 18 countries

Start Date: Immediately available - Can wait a notice period

Duration: Full time permanent role - You must have the right to work full-time in New Zealand.

Location: Penrose, Auckland - hybrid working environment

Salary: Competitive salary & employee benefits