Business Development Executive

InterContinental Hotels Group; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Room discounts

Training and development

Job summary

Hotel Indigo Auckland, part of InterContinental Hotels Group, is seeking a motivated Business Development Executive to support growth of base, corporate and group segments. You will build relationships, engage proactively with clients, and learn the foundations of hotel sales in a structured environment.

You will report to the Director of Sales & Marketing and the Business Development Manager, playing a key role in driving client engagement, supporting site inspections, and converting

Qualifications

• One to two years' experience in sales, hospitality or related industry preferred.
• Interest in developing a career in hotel sales and business development.
• Confident phone engagement with clients and strong written communication.
• Organised, detail-oriented and able to manage multiple opportunities.

Responsibilities

• Support corporate, group and base business development through outreach and relationship building.
• Respond to inbound enquiries and convert opportunities with timely engagement.
• Support site inspections and familiarisation visits for a strong client experience.
• Assist with market research and account mapping to identify growth opportunities.
• Track opportunities in the CRM and maintain pipeline hygiene.

Skills

Sales experience

Hospitality industry knowledge

Phone outreach

Written communication

Organized

Education

Tertiary qualification

Tools

CRM

Job description

Who we are

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. With over 125 properties worldwide, we look for individuals who can inspire our guests to make unique discoveries — opening the door to meaningful connections with the diverse people, places and cultures of the local area.

Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city’s skyline in one of midtown’s tallest buildings, where we’ve masterfully preserved the historic charm of the original façade — once home to Dexter and Crozier’s “The Motor House” — while creating a fresh, modern hospitality experience.

We are seeking a motivated and commercially curious Business Development Executive to support the growth of our base business and group segments.
This role is ideal for someone who enjoys building relationships, is comfortable with proactive outreach, and is excited by the opportunity to learn the foundations of hotel sales within a structured, supportive environment.

You'll work closely with the Director of Sales & Marketing and Business Development Manager, playing a key role in supporting corporate, group and base business growth, driving client engagement, supporting site inspections, and converting opportunities into confirmed business. This role offers the opportunity to build strong foundations in hotel sales, with exposure to account management, corporate and group business development and commercial strategy.

A snapshot of your day-to-day

• Proactively support corporate, group and base business development through targeted outreach, follow-ups, and relationship building
  Respond to inbound corporate and group enquiries and convert opportunities through timely, professional engagement.
• Support the delivery of site inspections and familiarisation visits, ensuring a strong and consistent client experience.
• Assist with market research and account mapping to identify growth opportunities across corporate, group, and other key market segments.
• Track opportunities accurately within the CRM and maintain strong pipeline hygiene.
• Work closely with Sales, Reservations, and Revenue to ensure smooth handovers and clear communication.
• Support the Business Development Manager with prospecting activity, account development, and client relationship management as required.
• Assist in maintaining and growing existing client relationships while identifying opportunities to generate new business.

What we are looking for

• one to two years' experience in a sales, hospitality, or related industry preferred.
• An interest in developing a career in hotel sales and business development.
• Confidence in picking up the phone and engaging with clients, balanced with strong written communication skills.
• Organised, detail-oriented, and comfortable managing multiple opportunities at once.
• Commercially curious and keen to understand how sales, revenue, account management, and demand generation work together.
• A collaborative team player who can also work independently and take initiative.
• Strong time management skills and a willingness to learn systems, processes, and sales disciplines.
• Tertiary qualification or equivalent experience.
• Full working rights in New Zealand with no restrictions.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life — including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. We promote a culture of trust, support and acceptance — always welcoming different backgrounds, experiences and perspectives.