Business Analyst - Public Sector Process Design

Randstad Digital New Zealand; Wellington; On-site; NZD 83,000 - 108,000; Full time

Benefits offered by this job

Five weeks’ annual leave

Flexible working arrangements

Professional development opportunities

Employee networks for diversity

Job summary

WorkSafe New Zealand is seeking a Business Analyst to help solve complex business challenges and design better ways of working. You’ll work across initiatives focused on business design, services, business processes, and operating model changes, using analysis and stakeholder engagement to identify practical improvements aligned with WorkSafe’s regulatory role.

You will bring a practical regulatory lens, ensuring design choices are evidence-informed and credible as New Zealand’s primary

Qualifications

• Strong business analysis skills across processes, ways of working, and services to identify issues and opportunities.
• Demonstrated ability to turn complex information into clear recommendations.
• Skilled in gathering and synthesising information from stakeholders.
• Confidence and experience facilitating workshops and discovery sessions.
• Expertise documenting requirements, impacts, and future‑state designs.
• Ability to build relationships and influence across diverse teams.
• Experience working in a public sector environment with complex stakeholder, governance and decision‑making requirements is preferred

Responsibilities

• Analyse business processes and identify improvement opportunities.
• Facilitate workshops, interviews, and discovery activities.
• Gather and synthesise information from diverse stakeholders.
• Develop process maps, requirements, and impact assessments.
• Identify risks, dependencies, and implementation considerations.
• Collaborate with teams to design practical business solutions

Skills

Business analysis

Stakeholder engagement

Workshops facilitation

Critical thinking

Requirements gathering

Process mapping

Communications

Education

Degree in IT or Business Analysis

Associate Degree/Diploma

Job description

WorkSafe New Zealand is seeking a Business Analyst to help solve complex business challenges and design better ways of working. You’ll work across initiatives focused on business design, services, business processes, and operating model changes, using analysis and stakeholder engagement to identify practical improvements aligned with WorkSafe’s regulatory role.

You will bring a practical regulatory lens, ensuring design choices are evidence-informed and credible as New Zealand’s primary