business analyst

Randstad Digital New Zealand; Auckland; On-site; NZD 83,000 - 108,000; Full time

Benefits offered by this job

5 weeks annual leave

15 days sick leave

Flexible working arrangements

Reward and Recognition Framework

Professional development opportunities

Employee-led networks

Job summary

WorkSafe New Zealand is seeking a Business Analyst to help solve complex challenges and design better ways of working. You will engage with stakeholders, analyse processes and operating models, and deliver practical business solutions with an evidence-informed regulatory lens.

You will work across initiatives focused on business design, services, and processes, ensuring designs are credible and aligned with WorkSafe’s regulatory role as NZ’s workplace health and safety regulator.

Qualifications

• Strong business analysis across processes, services, and operating models.
• Proven ability to translate complex information into clear recommendations.
• Experience gathering and synthesising information from diverse stakeholders.
• Confident in facilitating workshops and discovery sessions.
• Skilled at documenting requirements, impacts and future-state designs.
• Ability to influence across diverse teams and governance structures.

Responsibilities

• Analyse business processes and identify improvement opportunities.
• Facilitate workshops, interviews and discovery activities.
• Gather and synthesize information from diverse stakeholders.
• Develop process maps, requirements and impact assessments.
• Identify risks, dependencies and implementation considerations.
• Collaborate with teams to design practical business solutions.

Skills

Business analysis

Stakeholder engagement

Workshop facilitation

Requirements documentation

Process mapping

Education

Degree/Diploma

Associate Degree/Diploma

Job description

2x Permanent, full time positions - can be based at any WorkSafe office location

About Us ...

He aha te mea nui o tēnei ao? He tangata, he tangata, he tangata.

Hello, Kia ora, Noa’ia, Talofa lava, Mauri, Mālō e lelei, Tālofa, Ni Sa Bula Vinaka, Fakaalofa lahi atu, Mālō ni, Kia orana , nǐ hǎo, Kamusta.

WorkSafe New Zealand | Mahi Haumaru Aotearoa Is The Primary Workplace Health And Safety Regulator. Our Vision Is That Everyone Who Goes To Mahi Comes Home Healthy And Safe. We Live By Our Values:

• Whakakotahi – we are united in a strong purpose
• Kōrero mai – we engage meaningfully
• Tiakina mai – we are entrusted with a duty of care

About Your Team / Ko Te Tīma

Enterprise Planning and Implementation is a new group established at WorkSafe to strengthen planning, coordination, and implementation across the organisation, particularly to improve how work is prioritised, sequenced, and supported through to delivery.

The Business Design Services team helps shape how WorkSafe operates by designing practical, effective services, processes, and ways of working. Working alongside planners, designers, subject matter experts, and business leaders, the team supports organisation-wide initiatives that improve how we deliver for New Zealanders.

About The Role / Ō Te Tūranga

As a Business Analyst, you'll play a key role in helping WorkSafe solve complex business challenges and design better ways of working. You'll work across a range of initiatives focused on business design, services, business processes, and operating model changes.

You will use analysis, stakeholder engagement, and critical thinking to identify opportunities that support practical improvements to how WorkSafe works.

You will bring a practical regulatory lens to your work, helping ensure design choices are credible, evidence-informed, and aligned with WorkSafe’s role as New Zealand’s primary workplace health and safety regulator.

What You'll Do/ Ko tōu ake mahi

• Analyse business processes and identify improvement opportunities
• Facilitate workshops, interviews, and discovery activities
• Gather and synthesise information from diverse stakeholders
• Develop process maps, requirements, and impact assessments
• Identify risks, dependencies, and implementation considerations
• Collaborate with teams to design practical business solutions

What You’ll Bring / Ko ngā pukenga ōu

• Strong business analysis skills across processes, ways of working, and services to identify issues and opportunities for improvement
• Demonstrated ability to turn complex information into clear recommendations
• Skilled in gathering and synthesising information from stakeholders
• Confidence and experience facilitating workshops and discovery sessions
• Expertise documenting requirements, impacts, and future-state designs
• Ability to build relationships and influence across diverse teams
• Experience working in a public sector environment with complex stakeholder, governance and decision‑making requirements is preferred

Nāu te rourou, nāku te rourou, ka ora ai te iwi.

Salary range / Awhe utu

As part of our remuneration framework, the full salary range for this position is $83,137- $108,442 with the expected appointment base salary $83,137- $91,571 (KiwiSaver/SSRSS employer contributions are additional). From 1 April 2026 our KiwiSaver employer contribution increased to 3.5%.

We Offer a Range Of Benefits Including:

• 5 weeks annual leave
• 15 days sick leave
• Flexible working arrangements
• A Reward and Recognition Framework that celebrates the impact our kaimahi make – your mahi matters
• Professional development opportunities
• Employee-led networks to promote the goals and needs of our diverse communities (Rainbow, Pacific, Women’s and Tū Rangatira Māori Network)

Applications close: 11.59pm, 14th September 2026

To be considered for this position, you must already have the legal right to live and work in New Zealand.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Learn more about working with us: https://www.worksafe.govt.nz/about-us/careers/

This vacancy has been established as part of changes to WorkSafe's organisational structure after a review of WorkSafe's operating model identified opportunities to improve role clarity, ways of working and organisational effectiveness. As part of these changes, WorkSafe has established a number of new roles to ensure we are well placed to meet expectations now and in the future.

Kaimahi whose roles were affected by the structure change will be given preference for all vacancies and will be considered in the first instance.

Please note that we will be shortlisting and reviewing applications as we receive them.

Business Analysis

• Degree/Diploma

Associate Degree/Diploma