Business Analyst - Enterprise Solutions Programme

Gisborne District Council; Gisborne; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Ora Day

Piritahi Day

EAP

flu jabs

Health checks

Fitness Passport

Modern offices

Eye exams

Southern Cross discounts

Retail perks

Job summary

Gisborne District Council is leading a major ERP replacement through the Enterprise Solutions Programme. We are seeking an experienced Business Analyst to deliver integrated, future-fit solutions across Council.

You will work on implementing TechnologyOne, align people, processes and technology, and support feasibility analysis, process mapping, testing and post-implementation activities to ensure a successful rollout.

Qualifications

• Lead requirements gathering, process analysis, and design solutions to build and configure a fit-for-purpose system.
• Develop and maintain project documentation to support user testing, adoption and decision making.
• Facilitate user acceptance testing and deliver training resources.
• Support change management and knowledge transfer across teams.
• Collaborate with internal and external stakeholders to ensure successful implementation.
• Minimum 3 years’ experience in business analysis, ideally in ERP or system implementation.
• Strong skills in process mapping, documentation, and stakeholder engagement.
• High level of computer literacy and understanding of ICT concepts.
• Experience with TechnologyOne or similar systems is a bonus.
• Knowledge of local government operations and legislation is desirable.
• Commitment to te Tiriti o Waitangi and respectful engagement with tangata whenua.

Responsibilities

• Lead requirements gathering, process analysis, and design solutions to build and configure a fit-for-purpose system that meets organisational needs.
• Develop and maintain comprehensive project documentation to support user testing, adoption and decision making.
• Facilitate user acceptance testing and deliver training resources.
• Support change management and knowledge transfer across teams.
• Collaborate with internal and external stakeholders to ensure successful implementation.

Skills

Requirements gathering

Process analysis

Stakeholder engagement

Documentation

User acceptance testing

Training support

ERP knowledge

TechnologyOne experience

Tools

TechnologyOne

Job description

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Business Analyst - Enterprise Solutions Programme

Location: Gisborne | Type: Full-time, Fixed term until June 2028

Join a transformative, organisation-wide ERP replacement programme reshaping how Council works for our community.

At Gisborne District Council, we’re replacing our core ERP systems to better serve our people, our whenua, and our future. Our Enterprise Solutions Programme is a major organisational-wide initiative, and we’re looking for an experienced Business Analyst to help deliver integrated, future-fit solutions across Council.

As a Business Analyst in the Enterprise Solutions Programme, you’ll play a key role in implementing TechnologyOne across Council hubs and business units. You’ll work closely with programme teams to align people, processes, and technology - ensuring solutions are well-designed, user-friendly, and strategically aligned with Council’s goals.

This is a hands-on role requiring strong analytical skills, stakeholder engagement, and a passion for continuous improvement. You’ll support everything from feasibility analysis and process mapping to training and post-implementation support.

Lead requirements gathering, process analysis, and design solutions to build and configure a fit-for-purpose system that meets organisational needs

Develop and maintain comprehensive project documentation to support user testing, adoption and decision making

Facilitate user acceptance testing and deliver training resources

Support change management and knowledge transfer across teams

Collaborate with internal and external stakeholders to ensure successful implementation

Minimum 3 years’ experience in business analysis, ideally in ERP or system implementation

Strong skills in process mapping, documentation, and stakeholder engagement

High level of computer literacy and understanding of ICT concepts

Experience with TechnologyOne or similar systems is a bonus

Knowledge of local government operations and legislation is desirable

Commitment to te Tiriti o Waitangi and respectful engagement with tangata whenua

Work-life balance: Hybrid options and flexible hours

Wellbeing first: Ora Day, Piritahi Day, EAP, flu jabs, health checks – plus discounted membership with Fitness Passport giving you access to gyms and pools across Aotearoa

Perks: Modern offices, eye exams, Southern Cross discounts, retail perks

Growth: A values-led environment where your development is supported

Location: Live and work in stunning Gisborne – close to the beach, rivers and bush

Gisborne District Council is one of only six unitary authorities in Aotearoa, meaning we deliver both district and regional council mahi. We’re committed to honouring Te Tiriti o Waitangi, weaving te ao Māori into everything we do, and making a real difference for the people and places of Tairāwhiti.

Our mahi is diverse, from looking after roads, water, rubbish and recycling, to protecting our environment, supporting community facilities like pools, parks and libraries, and shaping the region’s future through planning and governance. With over 500 staff, we’re a team that’s passionate about making Tairāwhiti a thriving place to live, work and play.