Business Analyst

Northpower; Whangarei; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

People-first culture

Market-competitive pay

Life insurance

Discounted medical cover

Discounted fuel rates

Ongoing learning and development

Family-friendly workplace

Job summary

Northpower in Whangārei is looking for an experienced Business Analyst for an 8-month fixed term role. You’ll bridge business teams and the Digital group, gathering requirements, analysing processes, and guiding initiatives from concept to implementation.

You’ll collaborate across stakeholders on GIS replacements, records management, and broader transformation programs. You’ll document current and future states, support user testing and training, and ensure business outcomes stay central to

Qualifications

• 2-4 years' experience as a Business Analyst relevant to technology-enabled business transformation.
• Strong ability to document and analyse business processes and translate needs into requirements.
• Experience supporting testing, training design, and user adoption activities.

Responsibilities

• Gather and document business requirements and analyse processes.
• Facilitate workshops and user design sessions.
• Prepare business cases, recommendations, and cost-benefit analyses.
• Support project planning, testing, and implementation activities.
• Support change impact assessments, business readiness, and user adoption.
• Develop process documentation, workflows, and training materials.

Skills

Business analysis

Process improvement

Stakeholder management

Requirements gathering

Workshop facilitation

Lean principles

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

8 monthsfixed term role

AtNorthpower, we're on a journey to improve how we work, and we're looking for a BusinessAnalyst to help drive that change. Reporting to the Strategic InitiativesProgramme Manager and working closely with Network, Asset Management,Operations and Digital teams, you'll act as the bridge between our businessteams and Digital team, helping identify opportunities, improve processes, anddeliver solutions that support Northpower's strategic goals. You'll workclosely with stakeholders across the business to understand challenges, gatherrequirements, facilitate workshops, analyse processes, and guide initiativesfrom concept through to implementation. Major initiatives includethe delivery of a GIS Replacement Programme, records management improvements,and other strategic business transformation initiatives.

This is avaried role where you'll be involved in process improvement, business analysis,change management, stakeholder engagement, and project delivery. You'll helpdocument current and future state processes, support user testing and training,and ensure business outcomes remain at the centre of every solution.

Keyresponsibilities include:

• Gathering and documenting businessrequirements
• Analysing business processes andidentifying improvement opportunities
• Facilitating workshops and user designsessions
• Preparing business cases,recommendations, and cost-benefit analyses
• Supporting project planning, testing,and implementation activities
• Supporting change impact assessments,business readiness, and user adoption activities.
• Developing process documentation,workflows, and training materials
• Building strong relationships withstakeholders across the business
• Supporting continuous improvement andbusiness transformation initiatives

This is anexciting opportunity to work across multiple parts of the organisation,influence meaningful change, and help shape the future of how Northpoweroperates.

About You

We'relooking for an experienced Business Analyst who enjoys solving problems, improving processes, and working with people at all levels of an organisation.

You’ll bring:

• 2-4 years' experience in a BusinessAnalyst role, including experience supporting technology-enabled businesstransformation initiatives.
• Strong business process analysis andprocess design experience
• Experience gathering, documenting, andtranslating business requirements
• Knowledge of solution analysis anddelivery methodologies
• The ability to translate business needsinto technical requirements and vice versa
• Experience developing Business Requirements Documents, Process maps, User stories
• Experience working with operational and technical stakeholders to elicit and document business requirements.
• Experience supporting testing, trainingdesign, and user adoption activities
• Strong stakeholder management andrelationship-building skills
• Workshop facilitation experience and theconfidence to engage diverse audiences
• A continuous improvement mindset,ideally with exposure to Lean principles
• Excellent verbal and writtencommunication skills

Mostimportantly, you'll be a collaborative and proactive professional who enjoysworking with others to deliver practical solutions that create value for thebusiness. JoinNorthpower and play a key role in delivering meaningful change that helps ourpeople, customers, and communities thrive.

What’s in itfor you?

Make realimpact across Aotearoa in a stable and future‑focused sector. At Northpower,you’ll do work that matters and powers our communities while growing yourcareer in an organisation that genuinely cares for its people.

You’ll benefit from:

• A people‑first culture built on safety, inclusion, and deep care, where contributions are recognised and wellbeing is supported through EAP and our award‑winning peer support network
• Fair and market competitive pay with the flexibility to tailor through additional leave and increased employer KiwiSaver contributions
• Life insurance and preventative health initiatives
• Discounted group medical cover and health and fitness programmes
• Discounted fuel rates plus a range of retail discounts
• Ongoing learning and development, with clear career pathways to help you grow, specialise, or progress
• A welcoming, family‑friendly workplace where people are encouraged to be themselves and feel valued

AboutNorthpower – Powering communities across Aotearoa

Northpoweris an organisation with deep regional roots and national reach. We own andoperate the electricity and fibre networks across Whangārei and Kaipara,delivering essential infrastructure to more than 60,000 connected customers,while also operating one of New Zealand’s largest multi‑utility contractingbusinesses. From keepingthe lights on today to building the infrastructure that will power tomorrow,our work spans electricity, fibre, renewables, transmission, and energyservices. With more than 1,400 people across 16 locations, we act as one tosupport our communities, customers, clients, and critical nationalinfrastructure across Aotearoa. Whatconnects all of this work is real impact you can see in yourcommunity.The work you do at Northpower matters – it is seen, felt, and relied on everyday.