Business Analyst

Land Information NZ; Wellington; On-site; NZD 94,000 - 105,000; Full time

Benefits offered by this job

Wellbeing allowance reimbursement

Ability to purchase additional leave

Reduced Health Insurance Premiums

Diverse groups and networks

Paid parental leave top up

Job summary

Land Information NZ is seeking a proactive Business Analyst to translate complex operational requirements into practical processes and documentation. You will support AI-enabled improvements and help deliver improved reporting on survey and title processing across the Enablement team in Property Rights.

You will work with operational teams and subject matter experts to map current-state and future-state workflows, define business rules, test changes, and prepare handover into BAU, with a

Qualifications

• Proven experience as a Business Analyst preferably with some experience working in Agile or SAFe environments.
• Strong business analysis skills including process analysis, requirements gathering and documentation.
• Experience facilitating workshops and engaging stakeholders to achieve alignment and informed decision-making.

Responsibilities

• Support the implementation of AI-enabled improvements.
• Help improve operational and customer reporting, including reporting on survey and title processing.
• Translate business needs into clear processes, rules, documentation and BAU.
• Turn business needs into deliverables: process maps, rules, SOPs, implementation plans and handover docs.

Skills

Agile experience

SAFe experience

Process analysis

Requirements gathering

Documentation

Facilitation

Process mapping

Business rules

Testing

Stakeholder engagement

Communication skills

Delivery focused

Analytical thinking

Job description

Do you enjoy turning complex operational requirements into clear, practical business solutions? Are you confident working across process, data, reporting and implementation?

In this role, you will:

• Support the implementation of AI-enabled improvements.
• Help improve operational and customer reporting, including reporting on survey and title processing.
• Translate business needs into clear processes, rules, documentation and BAU

About Property Rights

The Property Rights scheme provides people with certainty regarding land ownership, guaranteeing what is owned, who owns it, where it is, ownership rights and how ownership can be transferred.The Property Rights group within LINZ is an operational team of approximately 200 people who are responsible for approving survey plans and titles dealings which are submitted by surveyors and conveyancers via the Landonline system.

In delivering this work, the Property Rights group is accountable to the Surveyor General and the Registrar General of Land for ensuring that transactions are approved according to regulations, rules and standards.

The Business Analyst role sits within the Enablement team in Property Rights. The Enablement team supports Property Rights operations by helping deliver improvements in areas such as compliance, capability, continuous improvement, reporting and AI-enabled change.

You will provide dedicated business analysis support across key areas of work. This includes implementation of new initiatives, including AI enabled solutions, and the development and implementation of operational and customer reporting. You will be working with operational teams and subject matter experts to understand current processes, define future workflows, document business rules, support testing and help prepare new processes for handover into business-as-usual.

You will play a hands-on role in turning business needs into practical deliverables, including process maps, business rules, standard operating procedures, implementation plans, reporting requirements, guidance material and handover documentation. You will need to be comfortable working with detail, asking good questions, identifying gaps and helping teams move from concept to implementation.

This role would suit someone who is structured, curious and delivery-focused, with a strong interest in operational improvement, customer outcomes, data-informed decision making and the practical use of AI in a regulatory environment.

• Proven experience as a Business Analyst preferably with some experience working in Agile or SAFe environments.
• Strong business analysis skills, including process analysis, requirements gathering and documentation, problem solving and root cause analysis.
• Facilitation skills, with experience leading workshops and engaging a diverse range of stakeholders to achieve alignment and informed decision-making
• Strong process mapping skills, including current-state and future-state workflow design.
• Proven ability translating operational requirements into business rules, procedures, implementation plans and clear user guidance.
• Experience supporting implementation activity, including testing, change readiness, handover or BAU transition.
• Experience working with reporting, dashboards, operational metrics.
• Strong analytical and problem-solving skills, with the ability to identify gaps, risks, dependencies and improvement opportunities.
• Good stakeholder engagement skills, including the ability to work with operational teams, subject matter experts and technical specialists.
• Clear written communication skills and experience preparing practical documentation for business users.
• A well-organised, delivery-focused approach, with the ability to manage detail while keeping sight of the broader outcomes.
• Strong results focus, with a commitment to customer service and improving operational outcomes.

The annual salary range for this role is from$94,000 up to $105,000 dependent on skills and experience.

• Interesting work which impacts Aotearoa as we care for whenua, moana and arawai.
• Wellbeing allowance reimbursement
• Ability to purchase additional leave
• Reduced Health Insurance Premiums
• Diverse groups and networks
• If eligible for paid parental leave, you will be entitled to a top up payment for the first 18 weeks of the 26 weeks.
• A minimum of four weeks and three days annual leave

Toitū Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways). Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference. Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations, now and for future generations.

Our Kia Toipoto Intentions - Public Service Gender, Māori, Pacific and Ethnic Pay Gap Action Plan

ToitūTe Whenua is a diverse team of individuals with different experience and perspectives. This drives our culture and high performance. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.

You must have the legal right to live and work in New Zealand to be eligible for this position.

If you have any questions about this role or working at Toitū Te Whenua, please [e-mail] and our People Services Team will be in touch with you.