Business Analyst

Woolworths Group; Auckland; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Global network

Wellbeing programs

Generous leave policy

Employee discounts

Rewards program

Job summary

Woolworths Group in New Zealand seeks a Business Analyst to bridge user needs with business objectives, guiding user-centric research and shaping product strategy across teams to deliver high-impact solutions.

The role requires 2–3 years of BA experience in digital environments and proficiency in Agile and Waterfall methodologies, collaborating with UX and engineering to ensure feasible, user-focused outcomes.

Qualifications

• Proven BA in digital or technology-driven environments with best-practice standards.
• Expertise in Agile (Scrum, Kanban) and Waterfall methodologies.
• Strong ability to elicit and analyze complex technical requirements.
• Human-centric design mindset to create resonant solutions.
• Experience coaching and mentoring to empower squads.

Responsibilities

• Lead Discovery & Requirements: Facilitate workshops/interviews to uncover business and technical requirements.
• Drive Product Backlog Health: Prioritize/refine user stories for clear tasks.
• Architect Technical Solutions: Collaborate to design solutions aligning with strategy.
• Champion User-Centric Design: Work with UX/Engineering for feasibility and fit.
• Facilitate Quality Delivery: Assist testing/implementation with precise acceptance criteria.
• Mentor & Improve: Promote BA best practices and drive process improvements.

Skills

Business Analysis

Agile & Waterfall

Data Modeling

User-Centric Design

Stakeholder Coaching

Job description

We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

As a Business Analyst, you will serve as the pivotal bridge between user needs and business objectives, championing user-centric research, shaping product strategy, and collaborating across teams to deliver high-impact, value-driven solutions.

Specifically, The Role Will See You

• Lead Discovery & Requirements: Facilitate workshops and interviews to uncover and document comprehensive business and technical requirements.
• Drive Product Backlog Health: Collaborate with stakeholders to prioritize and refine user stories, ensuring technology teams always have clear, actionable tasks.
• Architect Technical Solutions: Partner with cross-functional teams (developers, architects, SREs) to design complex solutions that align with business strategy.
• Champion User-Centric Design: Work alongside UX and Engineering to ensure solutions are both feasible and perfectly aligned with user needs.
• Facilitate Quality Delivery: Support testing and implementation by crafting precise acceptance criteria and collaborating closely with Quality Engineers.
• Mentor & Improve: Champion BA best practices, coach the team to build shared understanding, and drive continuous process improvement.

What you’ll bring | Hei koha

You will have proven experience as a Business Analyst in a digital or technology-driven environment, combined with expertise in both Agile and Waterfall methodologies and a demonstrated ability to translate complex technical requirements into user-centric solutions.

To Be Successful In This Position, You Will Have

• Proven BA Expertise: Bring 2–3 years of experience as a Business Analyst in digital or technology-driven environments, applying best-practice standards.
• Methodology Mastery: Demonstrate deep expertise in Agile (e.g., Scrum, Kanban) and Waterfall methodologies to deliver successful project outcomes.
• Technical & Analytical Prowess: Shine in eliciting and analyzing complex technical requirements, including system analysis and data modeling for large-scale projects.
• Human-Centric Mindset: Leverage your exposure to human-centered design practices to create solutions that truly resonate with user needs.
• Collaborative Leadership: Use your experience in coaching and mentoring to empower squads, fostering a collaborative environment where teams thrive together.

What you’ll experience | Ngā Huanga

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.
• High-impact role supporting our teams who enrich our communities.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.