Branch Sales Coordinator

Plumbing World; Auckland; Sur place; NZD 39 000 - 47 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Generous parental leave

Birthday leave

Résumé du poste

Plumbing World’s Lunn Ave, Mt Wellington branch is seeking a Branch Sales Coordinator to provide exceptional service to building and plumbing customers. The role involves front-counter service, calls, and occasional deliveries, with strong emphasis on forward planning and multi-tasking.

You will work in a fast-paced branch, serving customers and supporting trade customers. The position offers a clear path to sales, operations, or leadership roles within a growing Kiwi business.

Qualifications

• Ability to multitask, prioritise and manage time efficiently.
• Proven record in relationship building/management.
• Good computer and Excel skills are essential.
• Excellent communication, both verbal and written.
• Strong administration skills.
• Able to handle a high workload with multiple priorities.
• Time management and forward planning.

Responsabilités

• Receive and process orders to meet and exceed customer expectations.
• Quote and follow up to close deals.
• Collaborate with Territory Managers and other departments to ensure customer satisfaction.
• Project managing and tracking sales projects through the process.
• Liaise with key suppliers.

Connaissances

Multitasking

Relationship building

Excel

Communication

Administration

Time management

Sales experience

Outils

Computer skills

Description du poste

• Strong earning potential on offer for the right candidate
• Great company benefits + Discounts + Generous parental leave package
• Paid day off to celebrate your birthday

• Sales & Account Management
• Sales Assistant / Coordinator
• Auckland
• Permanent / Full Time

2/10/2026

• Strong earning potential on offer for the right candidate
• Great company benefits + Discounts + Generous parental leave package
• Paid day off to celebrate your birthday

What We Can Offer You

• Competitive hourly rate is aligned to experience & reviewed annually.
• Great company benefits, staff discounts, and a generous parental leave package.
• Paid day off to celebrate your birthday.
• Ongoing training and development opportunities.
• The chance to build a long-term career with a trusted, nationally recognised Kiwi business.

About Plumbing World

Plumbing World is a proud Kiwi-owned success story with over 60 years of industry experience.

Owned by plumbers and builders, we understand what our customers need and deliver it through strong relationships, expert advice, and reliable service. Our people are at the heart of everything we do, and we're committed to creating a high-performing and inclusive culture where everyone has the opportunity to grow and succeed.

As New Zealand's largest 100% Kiwi-owned plumbing merchant, with 56 branches nationwide and more than 1,000 shareholder tradies, we're proud of our heritage and excited about our future.

About The Role

Our Lunn Ave, Mt Wellington branch is on the hunt for a Branch Sales Coordinator to provide our building and plumbing customers with exceptional service, and represent Plumbing World with strong customer service and communication skills.

This is a fast paced, busy role, and we have a lot going on at once, so we are looking for someone who has worked in this sort of role before, you will know all about forward planning and have the foresight to see where a project currently is and what is going to be required next.

At Plumbing World, we work in partnership with our customers and the team, so you will have the ability and enjoy helping out wherever needed, this could involve serving customers on the trade counter, answering phones, or even doing the odd delivery.

This role would suit someone with experience in retail, trade sales, customer service, plumbing, building supplies, or the wider trade industry. If you're looking to move off the tools but still want to stay connected to the trade sector, we'd love to hear from you!

At Plumbing World, we're passionate about developing our people. For the right person, this role can lead to future opportunities across sales, operations, leadership, and other areas of the business.

Our role is a permanent full-time position working 40 hours per week with rostered Saturdays.

Specific hours will be discussed during the interview process.

What You Will Be Doing

• Receiving and processing orders to ensure we not only meet but exceed our customers' expectations.
• Quoting and then following up on those to close the deal.
• Work in partnership with our Territory Managers and other departments to achieve customer satisfaction.
• Project managing and tracking these projects through the sales process.
• Liaising with our key suppliers.

A quick glance at what we need from you:

• Able to multitask, prioritise, and manage time efficiently.
• Proven record in relationship building/management.
• Good computer and Excel skills is essential.
• Excellent communication both verbal and written.
• Strong administration skills.
• The ability and experience to manage a high workload with multiple priorities.
• Time management skills including the ability to plan ahead and adapt to changing priorities.
• Experience in customer sales and providing solutions based on customer needs.
• Full, clean Class 1 New Zealand drivers' licence.
• Forklift licence advantageous but not essential.
• Pride in personal appearance with great interpersonal skills.

Above all else, we're after someone who brings energy, enthusiasm, and a great personality, along with the ability to connect confidently with customers and teammates alike.

Our Culture

We're a team that shows up for each other and our customers.

Plumbing World is committed to our customer service promise, and we are focused on exceeding customers' expectations, so it's all hands-on deck at the trade counter before 9:00 am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.

If you're someone who leads from the front and takes pride in building a strong team culture, you'll fit right in.

We encourage applications from all backgrounds. You don't need to tick every box - if you bring the right mindset and capability, we'd love to hear from you!

The successful applicant will be required to pass a pre-employment medical, drink and drug test, and Ministry of Justice checks before commencing employment.