Bed Linen Manager

Harvey Norman; Pukekohe; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive staff discounts

Staff progression opportunities

Health and dental discounts

Employee Assistance Programme (Raise)

Long service recognition every 5 years

Job summary

Harvey Norman is seeking a motivated sales leader to own the Linen department, ensuring strong sales results, high presentation standards, and exceptional customer experiences. You will lead day-to-day operations, coach the team, and deliver tailored solutions through product knowledge, while managing stock and merchandising in a full-time role across a 7-day roster.

The role emphasizes leadership, customer service excellence, and a proactive approach to sales and merchandising within a major

Qualifications

• Leadership or senior sales experience in retail preferred.
• Ability to coach, train, and support team members.
• Strong merchandising sense and visual display skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the day-to-day operations of the Linen department.
• Drive sales performance while delivering an exceptional customer experience.
• Train and develop team members across the linen product range.
• Build strong product knowledge to recommend tailored solutions.
• Assist with merchandising, stock management and operational tasks.
• Work across a 7-day roster, including weekends and public holidays.

Skills

Retail leadership

Sales coaching

Customer service

Merchandising

Stock management

Communication skills

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Harvey Norman, you’ll combine leadership with hands-on selling, develop your team’s product knowledge, and grow your career with one of New Zealand’s leading retailers.

About the Role:

This is a leadership-focused sales role where you’ll take ownership of the Linen department, ensuring strong sales results, high presentation standards, and an exceptional customer experience.

Key Responsibilities

• Lead the day-to-day operations of the Linen department.
• Drive sales performance while delivering an exceptional customer experience.
• Train and develop team members across the linen product range.
• Build strong product knowledge to recommend tailored solutions.
• Assist with merchandising, stock management and operational tasks.
• Work across a 7-day roster, including weekends and public holidays.

About You:

We are looking for a motivated sales leader who thrives on achieving results, developing others, and delivering outstanding customer service.

Attributes we are looking for include:

• Proven retail or sales experience, ideally in a leadership or senior role.
• Ability to coach, train, and support team members.
• Creative flair with an eye for visual merchandising and displays.
• Excellent communication and interpersonal skills.
• Good numerical skills and confidence working with pricing and deals.
• Physically capable of assisting with stock and occasional lifting.

About the benefits:

Working with us means you get access to some exclusive staff perks, including:

• Clear career progression – our Store Managers were all promoted from within
• Exclusive staff discounts on Harvey Norman products
• Discounts on health insurance, eye care, dental care, and banking products
• Access to Employee Assistance Programme (Raise)
• Long service recognition every 5 years

About Harvey Norman:

Harvey Norman has been part of New Zealand homes since 1997, growing to over 45 stores nationwide with around 2,000 employees. We’re proud to be a market leader known for quality products and outstanding customer service.

Our people are at the heart of what we do, and we are committed to developing talent and promoting from within. Whether you’re starting your retail career or looking to take the next step, we provide the training and support to help you succeed.

If you’re driven, people-focused, and ready to take control of your career and earnings, we’d love to hear from you.