Battery Service Technician - Crown Auckland

CROWN EQUIPMENT NZ; Auckland; On-site; NZD 39,000 - 44,000; Full time

Benefits offered by this job

Hourly rate

Overtime pay

Training program

Career progression

Supportive team environment

Job summary

Crown Equipment NZ is seeking a field-service technician to perform battery repairs and maintenance across South and East Auckland. You will be part of a close-knit team within a large organisation, with training to develop Crown product knowledge and a clear path for career progression.

The role is permanent and full-time, Monday–Friday with paid overtime opportunities. A pre-employment medical including drug/alcohol testing and a valid driving licence are required.

Qualifications

• Minimum 1 year of Material Handling Equipment experience or Auto Electrical or Battery experience or Automotive trade qualification.

Responsibilities

• Perform field-based repairs and maintenance on forklift batteries across assigned area.
• Learn Crown products and apply training materials to service tasks.
• Provide trusted service to customers and support team with collaborative problem-solving.

Skills

Customer service

Team player

IT literacy

Attention to detail

Education

Automotive trade qualification

Job description

About us

Crown Equipment is proud of its 40+ years in serving New Zealand’s businesses and communities as a material handling equipment company. Crown has a widely distributed sales and service branch network located across the North and South Island locations. Our global company brand is well-known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.

About the role

We have an exciting role, where you’ll join a stable business and enjoy the variety and opportunities of working within a close-knit, supportive team as part of a large organisation.

This diverse role will see you working around South and East Auckland where you will be part of the team where your role will be performing field-based repairs and maintenance on the batteries of a large fleet of our Forklifts for our customers across your assigned area. We have a significant number of different models within the Battery Electric category of our Forklifts, giving you the opportunity to develop and increase your skills. And all whilst ensuring that we provide exceptional service to our customers - the greatest purpose of our teams is to work together with our customers and support them to keep their businesses on the go!

You’ll have the chance to learn our products, and this will give you the opportunity to progress in the business and the organisation. Crown product knowledge would be a real bonus, but we have heaps of great training materials, if you’re a willing learner!

This is a permanent, full time role, working Mondays to Fridays with the opportunity for some paid overtime.

About you

Ideally, we’re looking for candidates with a minimum of 1 year's Material Handling Equipment experience or Auto Electrical or Battery experience or Automotive trade qualification (or similar overseas qualification).

To really shine in this role, you'll bring your customer-centric and solutions-focused attitude, as you support our valued customers with service they can trust. You'll work in a collaborative team environment, so being a team player and being prepared to support the team is essential. Being IT savvy and an agile learner will stand you in good stead.

The ability to build rapport and relationships should be one of your strengths as is your attention to detail and you’ll be IT savvy too. There will be manual handling required and so you’ll also need to be physically fit.

Please note, a full pre-employment medical, including a drug & alcohol test, as well as full valid drivers’ license will be required.

What we offer

• Great market-related hourly rate ($28-$32p/hr, depending on experience) with the chance to work additional hours at time-and-a-half after 40 hours
• Exciting learning environment with genuine career progression opportunities and career pathways
• Great learning environment with real career development opportunities, including a five‑week service training program
• A strong and supportive team environment
• Chance to work for a trusted supplier in the forklift industry!

The career opportunities are exciting! Crown offers genuine career paths and development and career progression, with people in our business staying for up to 25 years and enjoying a varied career. For those coming into the business at an entry‑level, we’re able to offer opportunities to start a career in Trade and/or Sales and more.

Come join the NZ lift truck market leader, "as there is nothing like a Crown for picking it up and putting it down" http://www.crown.com