Bank Manager - Kilbirnie

Westpac New Zealand Ltd; Wellington; On-site; NZD 110,000 - 170,000; Full time

Benefits offered by this job

Holiday leave

Wellbeing leave

Banking benefits

Career growth

KiwiSaver / superannuation

Parental leave

Community programs

Job summary

Westpac New Zealand Ltd is seeking a Bank Manager for the Kilbirnie Branch in Wellington. You will lead the branch with purpose, delivering outstanding customer and community experiences across personal, business banking and wealth.

You will manage a diverse team of Banking Advisers and Customer Service Representatives, ensuring strong relationships and branch performance. The role reports to the Regional Manager and focuses on people, customers, and community, with emphasis on leadership,

Qualifications

• Proven recent experience as a successful leader.
• Highly developed interpersonal, networking, and communication skills.
• Expert knowledge of the financial services industry.
• Demonstrated experience in leading change.
• A strong commitment to coaching and developing others.
• A solid understanding of the local area (desired).
• A tertiary qualification in Business (preferred).
• FA qualification (desired).

Responsibilities

• Lead your branch with purpose, energy, and a sharp focus on your people, your customers, and your community.
• Develop, lead, and performance of your branch.
• Build strong relationships inside and outside the bank, driving business success and customer loyalty.
• Shape how we connect — through spaces, technology, and capability — to deliver outstanding experiences for customers, staff, business partners, and the wider community.
• Lead a diverse team of Banking Advisers and Customer Service Representatives, supporting them to meet customer needs across personal banking, business banking, and wealth.

Skills

Leadership

Interpersonal skills

Financial services knowledge

Change management

Coaching & development

Local area knowledge

Business degree

FA qualification

Education

Business degree (preferred)

FA qualification (desired)

Job description

Bank Manager, Kilbirnie Kilbirnie Branch Full time, Permanent Monday to Friday

Mō te Tūranga – About the role

Taking action now to create a better future — it’s why we show up every day. As a Bank Manager, you’ll lead your branch with purpose, energy, and a sharp focus on what matters most: your people, your customers, and your community. Reporting to the Regional Manager, you’ll be responsible for the development, leadership, and performance of your branch. You’ll build strong relationships both inside and outside the bank, helping drive business success and customer loyalty. You’ll also play a key role in shaping how we connect — through our spaces, technology, and capability — to deliver outstanding experiences for customers, staff, business partners, and the wider community. You’ll lead a diverse team of Banking Advisers and Customer Service Representatives, supporting them to meet every customer’s needs across personal banking, business banking, and wealth.

Ngā mea kia whai angitū ahau? – What do I need to be successful?

We’re looking for someone who leads with care, courage, and clarity. You’ll bring:

• Proven recent experience as a successful leader
• Highly developed interpersonal, networking, and communication skills
• Expert knowledge of the financial services industry
• Demonstrated experience in leading change
• A strong commitment to coaching and developing others
• A solid understanding of the local area (desired)
• A tertiary qualification in Business (preferred)
• FA qualification (desired)

undefined Westpac Hei Wāhi Mahi – Working at Westpac

At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work.

Along with this, we offer a range of benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave
• Purchased leave options up to 4 weeks per year
• Banking benefits and insurance discounts
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Market leading superannuation and KiwiSaver options
• Environmental and community care programmes
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holidays

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

The people of Aotearoa, New Zealand hail from many cultures and backgrounds.

At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodivergent, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close: 22 October 2026

Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.