Automotive Parts Interpreter | Repco North Shore

Repco; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career opportunities

Work-life balance

Job summary

Repco in Auckland is seeking a Retail Assistant to ensure every customer has a great experience from entry to till point. You will guide customers on products, help them find items, and process sales while maintaining store standards.

The role emphasizes a customer-first approach, confident communication, and a collaborative team mindset with opportunities to learn and develop within a supportive environment.

Qualifications

• Customer-focused with experience in retail or customer service.
• Strong communication skills and excellent phone manner.
• Team-focused attitude and willingness to learn and grow in a retail environment.

Responsibilities

• Provide genuine service and create lasting impressions for customers.
• Upsell when appropriate to contribute to store sales performance.
• Be a team player and contribute to the store's success.
• Maintain presentation and merchandising standards of the showroom.
• Process stock and ensure shelves are stocked.

Skills

Customer service

Communication

Team player

Tools

POS till

Job description

• Monday - Friday 8am-4:30pm (40 hours per week)
• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About The Role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Work-life balance
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Paid volunteer leave
• Parental leave top-up allowance.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.