Automotive Parts Interpreter | Repco North Shore

Genuine Parts Company; North Shore; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

great staff discounts

opportunity to learn & develop

Ongoing training & development; career

Employee reward & recognition programs

Employee Assistance Program for you &/

Paid volunteer leave

Parental leave top-up allowance

Work-life balance

Job summary

Repco, a Genuine Parts Company brand, is hiring a Retail Assistant in Auckland's North Shore. Expect 40 hours a week, Monday to Friday 8am–4:30pm, with a friendly, supportive team and staff discounts.

You'll welcome customers, guide them to the right products, upsell where possible, and process sales at the till. The role emphasises service quality, merchandising standards, stock processing, and contributing to the store's success, with training and career development opportunities.

Qualifications

• Customer-focused; previous retail or customer service experience preferred.
• Interest in automotive is a plus.
• Confident in a retail/sales environment and able to deal with a variety of customers.

Responsibilities

• Providing genuine service and creating a lasting impression with our customers.
• Have superstar selling skills that contribute to the sales performance of the store.
• Be a team player and contribute towards the store's success.
• Maintain exceptional presentation and merchandising standards of the showroom.
• Processing stock and ensuring shelves are adequately stocked.

Skills

Customer service

Communication

Team player

Phone manner

Job description

Monday - Friday 8am-4:30pm (40 hours per week) Friendly & fun team, great staff discounts, plus the opportunity to learn & develop Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the Role:

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include:

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience:

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Work-life balance
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Paid volunteer leave
• Parental leave top-up allowance.

GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.