Associate Quality Assurance Assessor

Auckland Council; Auckland; On-site; NZD 97,000 - 107,000; Full time

Benefits offered by this job

Flexible working options

Employee benefits

Kiwisaver contribution

Job summary

Auckland Council’s Performance, Information and Assurance team within the Resilience and Environment directorate is seeking an Associate Quality Assurance Assessor. You will assess systems for compliance and measure quality to drive improvements across building, planning, environmental health and related compliance areas.

You’ll analyse results and provide guidance to teams, supporting continuous improvement while maintaining accuracy and integrity in regulated environments.

Qualifications

• Detail-oriented professional with experience in regulated/compliance areas.
• Interest in continuous improvement.
• Strong communication and report-writing skills.
• Experience in building, planning, food, or alcohol licensing is a plus.

Responsibilities

• Conduct independent audits of systems and processes to ensure compliance and quality.
• Analyse results and translate findings into practical improvements.
• Collaborate with managers to resolve non-conformances and strengthen performance.
• Provide insight and guidance to teams, building a culture of learning and accountability.

Skills

Detail-oriented

Analytical

Regulatory compliance experience

Report writing

Communication skills

Job description

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• Help shape and influence Auckland Council’s quality assurance approach
• Conduct audits and improvements that directly enhance services for our communities
• Join a supportive, collaborative team and develop your expertise in regulated environments

Join Auckland Council’s Performance, Information and Assurance team within the Resilience and Environment directorate as our next Associate Quality Assurance Assessor.

This is an opportunity to help shape how we measure and improve the quality of our regulated services. You’ll dive into the systems and processes that keep our city running, from building and environmental health to other compliance areas, ensuring they meet both legislative standards and the expectations of our communities.

If you’re a detail-oriented professional who enjoys understanding how things work, and how they can work better, this role offers a genuine chance to make an impact.

You could expect to work on:

• Conducting independent audits of systems and processes to ensure compliance and quality
• Analysing results and translating findings into practical, meaningful improvements
• Collaborating with managers to resolve non-conformances and strengthen performance
• Providing insight and guidance to teams, building a culture of learning and accountability

You’re naturally analytical and thrive in environments where accuracy and integrity matter. Ideally, you’ll have experience in a regulated or compliance-based area (like building, planning, food, or alcohol licensing) and an interest in continuous improvement.

You’ll bring a calm, collaborative mindset, strong communication and report-writing skills, and confidence navigating complex systems, regulations or standards as they relate to the Building Act, Resource Management Act, or ISO/IEC 17020.

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

We offer a range of employee benefits and proudly support flexible working options where possible.

We are a diverse organisation – we value diversity in our thinking, and we can only achieve that with a diverse team. Ehara taku toa, he takitahi, he toa takitini My success is not mine alone, but the success of many.

You can view the position description HERE .

Application close Tuesday, 27th October 2026

Indicative salary range: $97,000 – $107,000 (depending on experience)

Our employer Kiwisaver contribution is additional to base salary offered.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.