Assistant Store Manager - Sylvia Park (NZ)

JD Sports Australia & New Zealand; Auckland; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discount

Parental leave

Employee Assistance Program

Mental Health champions

Job summary

JD Sports Australia & New Zealand is seeking an Assistant Store Manager in Auckland to lead a high-energy team with a customer-first focus. You will partner with the Store Manager to inspire performance, manage the day-to-day operations, and ensure merchandising standards across the floor.

You will drive sales, coach staff, and ensure budgets and targets are met, while delivering engaging customer experiences and representing a dynamic, fashion-forward brand.

Qualifications

• Retail leadership experience is preferred.
• Strong customer-service orientation and communication skills.
• Ability to coach and develop a sales team.

Responsibilities

• Lead with a customer-first mindset to deliver in-store experiences.
• Partner with the Store Manager to coach and drive high performance.
• Oversee day-to-day operations, budgets, and targets; ensure visual merchandising excellence.
• Be the first point of contact in the store, ensuring great service and standards.

Job description

Who Are We

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion. In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion. Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart. Working at JD Sports is a state of mind. It's an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field. We’re seeking energetic, focused, and passionate individuals to join our team.

The Role

This role is rostered across Sunday to Thursday with varying shift times. By applying, you’re confirming your availability to work across these days.

At JD Sports, our customer is at the heart of everything we do. As an Assistant Store Manager, your mission is to lead with a customer-first mindset, deliver great in-store experiences and inspire your team to achieve this every day.

In this role, you will partner with your Store Manager to inspire your team to deliver excellence in every customer interaction. You will drive the team with passion and purpose, coaching them to cultivate high performance.

You will assist in overseeing the day-to-day operations of your store, manage the team to achieve financial budgets and targets, and ensure visual merchandising excellence. In the absence of the Store Manager, you are the first point of contact for your team, ensuring our customers receive great in-store service that meets the high standards of JD Sports.

Customer Experience

Leading with a customer first mindset, you coach and inspire your team to create exceptional customer experiences that build loyalty to our brand and your store.

Business Development

Driving your stores' performance and delivering results to financial budgets and targets, you maximise sales and profitability by analysing data and reports to identify opportunities and mitigate risks in sales, inventory and operation

Commercial Operations

With an in-depth knowledge of retail operations, you prioritise time, tasks and processes for the best return on investment.

Dynamic People Management

Creating a positive and motivating store environment that inspires high performance, you nurture a strong and positive culture where everyone is valued, recognised, and enabled to succeed through feedback, coaching, training, and recognition. You attract, recruit and develop top talent for your store.

WHAT’S IN IT FOR YOU

• Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
• Training and development opportunities to kickstart, evolve and shape your career
• Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
• Access to our attractive staff discount! This can also be used for friends and family
• Access to our Employee Assistance Program & Mental Health champions
• One month paid parental leavefor full-time employees

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.