Assistant Store Manager - Eyewear & Customer Experience Leader

Oscar Wylee; Palmerston North; On-site; NZD 52,000 - 64,000; Full time

Benefits offered by this job

Free prescription glasses every six (6

Family & Friends discounts twice a ear

Job summary

Oscar Wylee in Palmerston North is seeking an Assistant Store Manager to lead day-to-day retail operations on site. You will partner with the Store Manager to deliver exceptional customer care, styling advice, and a high-performing team environment.

You will coach staff, ensure policy compliance, and step in as store leader when the manager is away, with a clear career path toward Store Manager and multi-site leadership opportunities at Plaza Shopping Centre.

Qualifications

• At least 3 years’ experience in a customer-facing sales role.
• Team player who enjoys coaching others on the shop floor.
• Able to build positive relationships with the Store Manager and customers.

Responsibilities

• Oversee day-to-day retail operations and ensure compliance with company policies.
• Support Store Manager and act as store leader when the Store Manager is away.
• Collaborate with the Store Manager to provide professional eye care and eyewear styling advice to customers.
• Encourage a team focused on delivering exceptional customer service and care.

Skills

Customer service

Team coaching

Retail operations

Relationship building

Job description

Oscar Wylee in Palmerston North is seeking an Assistant Store Manager to lead day-to-day retail operations on site. You will partner with the Store Manager to deliver exceptional customer care, styling advice, and a high-performing team environment.

You will coach staff, ensure policy compliance, and step in as store leader when the manager is away, with a clear career path toward Store Manager and multi-site leadership opportunities at Plaza Shopping Centre.