Assistant Shop Manager — Charity Retail Leader

Waipuna Hospice; Katikati; On-site; NZD 30,000 - 41,000; Part time

Benefits offered by this job

Staff wellbeing initiatives

Discounts with local health providers

Free onsite parking

Job summary

Waipuna Hospice is seeking an Assistant Shop Manager for a part-time role in Katikati. You’ll lead on the shop floor, oversee stock flow, merchandising, and customer service, and supervise volunteers in a high-volume charity retail environment.

You’ll work closely with the Shop Manager to ensure smooth daily operations, strong donor engagement, and revenue growth while supporting the team with a positive, inclusive culture.

Qualifications

• Retail leadership experience is essential.
• Strong people management and relationship skills.
• Excellent communication and team motivation abilities.
• Creative merchandising and stock presentation capabilities.
• Ability to manage volunteers and paid staff.
• Comfort with physical aspects of a hands-on retail role.

Responsibilities

• Oversee day-to-day shop operations alongside the Shop Manager.
• Manage stock flow, pricing, and visual merchandising to maximise fundraising.
• Coordinate volunteers for smooth shop workflows and coverage.
• Drive donor engagement and customer experience to boost revenue.
• Ensure compliance with legal and organisational requirements.
• Enhance Waipuna Hospice’s profile and impact in the community.

Job description

Waipuna Hospice is seeking an Assistant Shop Manager for a part-time role in Katikati. You’ll lead on the shop floor, oversee stock flow, merchandising, and customer service, and supervise volunteers in a high-volume charity retail environment.

You’ll work closely with the Shop Manager to ensure smooth daily operations, strong donor engagement, and revenue growth while supporting the team with a positive, inclusive culture.