Assistant Branch Manager | Repco Hastings

NZL GPC Asia Pacific New Zealand Pty Ltd; Hastings; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Extensive training program

Career development opportunities

Job summary

Genuine Parts Company, operating a Repco branch in Hawke's Bay, is seeking a supervisory leader to help drive sales and maintain exceptional customer service. You will report to the Branch Manager and be the eyes and ears on the shop floor, introducing new initiatives and ensuring standards across the team.

With 45 hours per week across Tue-Sat, you’ll lead a busy team, deliver staff development, and ensure smooth branch operations while upholding customer service excellence in the automotive

Qualifications

• Supervisory or leadership experience
• Retail experience (2+ years)
• Knowledge of automotive products or willingness to learn
• Effective communication across all levels
• Friendly and positive attitude
• Strong attention to detail

Responsibilities

• Support the Branch Manager to drive sales and store performance
• Motivate and organise staff daily to build a strong team culture
• Provide exceptional customer service and accurate product advice
• Process retail and trade sales
• Build strong relationships with key customers and team members
• Maintain a high standard of branch presentation
• Ensure adherence to company policies and procedures

Job description

Tuesday - Saturday 8am-5:30pm (45 hours per week) Opportunity to step into leadership with our busy branch.

Unbeatable staff discounts, amazing training program & development on offer.

Repco is a well-known and highly respected brand within the automotive industry, providing over 100 years of service. We are backed by GPC Asia Pacific, who are a company built on the strength of its people. As we continue to grow, there is no better time to join us and take your career up a gear. We provide fantastic training and support to our staff, and you'll work with an experience and knowledgeable team.

The Role

In this role you will report to the Branch Manager and be their eyes and ears on the shop floor. You will help to introduce new initiatives into the branch and be a key point of contact for both customers and team members. In addition to this, you will uphold customer service standards on a daily basis and assist them in finding the best product to meet their needs.

Specific duties include:

• Supporting the Branch Manager to drive sales and improve store performance
• Motivating and organising staff on a daily basis to create a great team culture
• Providing exceptional customer service and accurate advice to our customers
• Processing retail and trade sales
• Building strong relationships with key customers and team members alike
• Maintaining a high standard of branch presentation
• Ensuring adherence to company policies and procedures

Skills & Experience

• Previous experience in a supervision or leadership role
• 2+ year's experience working in retail or a related trade position
• Knowledge or understanding of automotive products (or willingness to learn!)
• Effective communication style at all levels
• A friendly and positive attitude
• Excellent attention to detail

We can offer you

• Recognition programs and team incentives for your performance
• An inclusive team environment; our team are important members of GPC
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Discounts internally and with external partners including health providers
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation
• GPC Asia Pacific Movement is in our DNA

About GPC Asia Pacific

We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Equality & Inclusion

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Company Overview

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.