Assistant Branch Manager | Repco Greenlane

Genuine Parts Company; Auckland; On-site; NZD 52,000 - 66,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Volunteer leave

Job summary

Genuine Parts Company in Auckland is seeking a branch supervisor to support the Branch Manager, drive sales, and foster a positive team culture on the shop floor. You will deliver exceptional customer service, advise on products, and help implement new initiatives to improve branch performance.

The role requires previous leadership experience in retail or a related trade, plus strong communication and attention to detail.

Qualifications

• Previous supervision or leadership experience.
• 2+ years in retail or related trade.
• Knowledge of automotive products or willingness to learn.
• Effective communication at all levels.
• Friendly, positive attitude.
• Excellent attention to detail.

Responsibilities

• Supporting the Branch Manager to drive sales and improve store performance.
• Motivating and organising staff on a daily basis to create a great team culture.
• Providing exceptional customer service and accurate advice to our customers.
• Processing retail and trade sales.
• Building strong relationships with key customers and team members alike.
• Maintaining a high standard of branch presentation.
• Ensuring adherence to company policies and procedures.

Skills

Leadership

Retail experience

Automotive product knowledge

Communication skills

Attention to detail

Team motivation

Job description

• Tuesday to Saturday 8am to 5pm (42.5 hours per week)
• Opportunity to step into leadership with our busy branch
• Unbeatable staff discounts, amazing training program & development on offer

Repcois a well-known and highly respected brand within the automotive industry, providing over 100 years of service. We are backed by GPC Asia Pacific, who are a company built on the strength of it’s people. As we continue to grow, there is no better time to join us and take your career up a gear. We provide fantastic training and support to our staff, and you’ll work with an experience and knowledgeable team.

The Role:
In this role you will report to the Branch Manager and be their eyes and ears on the shop floor. You will help to introduce new initiatives into the branch and be a key point of contact for both customers and team members. In addition to this, you will uphold customer service standards on a daily basis and assist them in finding the best product to meet their needs. Specific duties include:

• Supporting the Branch Manager to drive sales and improve store performance
• Motivating and organising staff on a daily basis to create a great team culture
• Providingexceptional customer service and accurate advice to our customers
• Processing retail and trade sales
• Building strong relationships with key customers and team members alike
• Maintaining a high standard of branch presentation
• Ensuring adherence to company policies and procedures

Skills & Experience

• Previous experience in a supervision or leadership role
• 2+ year’s experience working in retail or a related trade position
• Knowledge or understanding of automotive products (or willingness to learn!)
• Effective communication style at all levels
• A friendly and positive attitude
• Excellent attention to detail

We can offer you

• Recognition programs and team incentives for your performance
• An inclusive team environment; our team are important members of GPC
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Discounts internally and with external partners including health providers
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.