Assistant Branch Manager | Repco Greenlane

JobSpace; Auckland; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Recognition programs

Team incentives

Career development

Employee discounts

Volunteer leave

Job summary

Repco Greenlane in Auckland, NZ is seeking an Assistant Branch Manager to support the Branch Manager, drive sales, and lead the on-floor team with a customer-first mindset. You will uphold service standards, manage daily operations, and build strong relationships with customers and staff while embracing training and development in a global automotive aftermarket leader.

Join a well-known, respected brand offering fantastic training and a supportive team culture, with progression opportunities

Qualifications

• 2+ years' experience in retail or a related trade position.
• Knowledge or understanding of automotive products (or willingness to learn)
• Excellent communication style at all levels.

Responsibilities

• Supporting the Branch Manager to drive sales and improve store performance
• Motivating and organising staff on a daily basis to create a great team culture
• Providing exceptional customer service and accurate advice to our customers
• Processing retail and trade sales
• Building strong relationships with key customers and team members alike
• Maintaining a high standard of branch presentation
• Ensuring adherence to company policies and procedures

Skills

Leadership

Retail experience

Customer service

Communication

Attention to detail

Job description

Assistant Branch Manager | Repco Greenlane

Repco is a well‑known and highly respected brand within the automotive industry, providing over 100 years of service. As we continue to grow, there is no better time to join us and take your career up a gear. We provide fantastic training and support to our staff, and you'll work with an experienced and knowledgeable team.

The Role: In this role you will report to the Branch Manager and be their eyes and ears on the shop floor. You will help to introduce new initiatives into the branch and be a key point of contact for both customers and team members. In addition to this, you will uphold customer service standards on a daily basis and assist them in finding the best product to meet their needs. Specific duties include:

• Supporting the Branch Manager to drive sales and improve store performance
• Motivating and organising staff on a daily basis to create a great team culture
• Providing exceptional customer service and accurate advice to our customers
• Processing retail and trade sales
• Building strong relationships with key customers and team members alike
• Maintaining a high standard of branch presentation
• Ensuring adherence to company policies and procedures

Skills & Experience

• Previous experience in a supervision or leadership role
• 2+ year's experience working in retail or a related trade position
• Knowledge or understanding of automotive products (or willingness to learn!)
• Effective communication style at all levels
• A friendly and positive attitude
• Excellent attention to detail

We can offer you

• Recognition programs and team incentives for your performance
• An inclusive team environment; our team are important members of GPC
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Discounts internally and with external partners including health providers
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top‑up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organization

GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.