Application Portfolio Manager

Te Whatu Ora - Health New Zealand; New Zealand; Hybride; NZD 150 000 - 210 000; Plein temps

Résumé du poste

Health New Zealand | Te Whatu Ora is seeking an Application Portfolio Manager to provide strategic and operational leadership across a broad portfolio of digital applications. You will shape the portfolio’s direction, prioritise investments and drive value across clinical, business and supplier partnerships.

You will connect strategy with delivery from discovery to operations, working in a matrix environment and collaborating with clinical leaders, Product Owners and external partners to achieve

Qualifications

• Significant experience in product management, application management, application portfolio management or a similar senior technology leadership role
• Proven experience managing complex applications, digital products or portfolios across their lifecycle
• Strong strategic planning, roadmap development and prioritisation experience
• The ability to turn complex information and competing needs into clear priorities and decisions
• Demonstrated experience working with senior business stakeholders and, ideally, clinical stakeholders or professionals in similarly complex environments
• Experience working closely with clinicians, healthcare professionals or other complex professional groups
• Strong vendor, supplier and contract management experience
• Commercial acumen and experience managing supplier performance and outcomes
• Strong stakeholder engagement, influencing, negotiation and relationship management skills
• Proven ability to work effectively within a matrix organisation
• The ability to lead through influence, collaboration and credibility rather than relying on formal authority
• A curious, outcomes-focused and proactive approach to problem solving
• Proven ability to take personal responsibility, work independently and create momentum in complex environments
• Experience using performance measures, insights and feedback to inform decisions and continuous improvement
• Strong understanding of application lifecycle management, technology delivery and operational performance
• Experience balancing strategic priorities with operational performance, risk, security and privacy
• Experience working in Agile or similarly collaborative delivery environments
• A demonstrated understanding ofTe Tiriti o Waitangi and a commitment to equitable health outcomes

Responsabilités

• Develop and maintain strategic roadmaps aligned to organisational and domain priorities
• Shape the vision and future direction of the application portfolio
• Lead strategic prioritisation and make clear recommendations about where effort and investment should be focused
• Work closely with clinical leaders and champions to understand needs, challenges and opportunities
• Turn stakeholder insights, data and performance information into practical priorities and actions
• Lead structured engagement across clinical, business and Digital teams
• Work closely with Product Owners, Application Managers and Delivery teams to connect strategy with delivery
• Monitor portfolio performance, risks, dependencies and opportunities, taking action where required
• Develop and manage key supplier relationships, contracts and commercial outcomes
• Contribute to investment cases and strategic decisions about the future application landscape
• Balance innovation and improvement with operational requirements, security, privacy and risk
• Identify opportunities to simplify, improve and make better use of technology across the domain

Connaissances

Product management

Portfolio management

Strategic planning

Vendor management

Stakeholder engagement

Agile delivery

Matrix leadership

Influence without authority

Description du poste

• Shape the future of a national digital application portfolio that supports healthcare outcomes across Aotearoa
• Strategic role within Digital Services, connecting clinical needs, technology and business priorities
• Location flexible within New Zealand | Permanent, full-time role

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to more than five million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible, and innovative care.

About the Role

As Application Portfolio Manager, you'll provide strategic and operational leadership across a significant portfolio of digital applications, helping shape where the portfolio is heading and how it continues to deliver value for Health New Zealand.

Within Health New Zealand, this role is known as a Product Manager. However, this is broader than a traditional Product Manager role focused on a single product. You'll take a whole-of-portfolio view, owning the strategic direction, prioritisation, performance and ongoing evolution of the applications across your domain.

You'll be someone who enjoys connecting the dots. You'll work with clinical leaders and champions, business stakeholders, Product Owners, Application Managers, Delivery teams, Digital Services and key suppliers to understand what people need, identify where things could work better and turn those insights into clear priorities and action.

A big part of the role is making sure strategy doesn't sit on a shelf. You'll connect strategic thinking with delivery and day-to-day operations, working across the full application lifecycle - from strategy and discovery through to delivery, implementation, operation, performance and continuous improvement.

You'll also have an important role in our supplier relationships and commercial arrangements. You'll work with key vendors to make sure contracts, services and expectations are aligned with Health NZ's priorities and that we're getting the value and outcomes we need from our technology partnerships.

This is a highly connected role in a matrix environment. You won't always have direct authority over the people you need to work with, so how you build relationships,influence decisions and bring people together will matter just as much as what you know technically.

In this role, you will:

• Develop and maintain strategic roadmaps aligned to organisational and domain priorities
• Shape the vision and future direction of the application portfolio
• Lead strategic prioritisation and make clear recommendations about where effort and investment should be focused
• Work closely with clinical leaders and champions to understand needs, challenges and opportunities
• Turn stakeholder insights, data and performance information into practical priorities and actions
• Lead structured engagement across clinical, business and Digital teams
• Work closely with Product Owners, Application Managers and Delivery teams to connect strategy with delivery
• Monitor portfolio performance, risks, dependencies and opportunities, taking action where required
• Develop and manage key supplier relationships, contracts and commercial outcomes
• Contribute to investment cases and strategic decisions about the future application landscape
• Balance innovation and improvement with operational requirements, security, privacy and risk
• Identify opportunities to simplify, improve and make better use of technology across the domain

From time to time, you may be required to travel and work outside normal hours to support key initiatives, project go-lives, incidents, or operational priorities.

About the Team / Service / Location

The Digital Applications & Products group sits within Digital Services and plays a critical role in enabling healthcare delivery through secure, reliable and user-focused digital applications and products.

Our teams work closely with clinicians, operational leaders, technology teams and external partners to ensure the applications supporting Health NZ continue to meet the needs of our people and the communities we serve.

You'll be part of a broader Digital environment where collaboration is key. Teams take responsibility for the applications and products within their domains, working together across strategy, delivery, operations and continuous improvement.

This role is all about connection. You'll build relationships across clinical and operational teams, Digital Services and our supplier network, bringing different perspectives together and helping people make decisions that move things forward.

It's a broad landscape, and no two days will necessarily look the same. One day you might be working with a clinical leader to understand a problem; the next, challenging priorities with a delivery team or working with a supplier on performance and commercial outcomes.

About You

You're an experienced technology, application or product leader who enjoys making connections, solving problems and turning ideas into action.

You're naturally curious. You want to understand how things work, why they work that way and, importantly, whether they could work better.

You're a self-starter who is comfortable walking into a complex environment without having every answer handed to you. You can work out what needs to happen, bring the right people together and keep things moving. You take ownership rather than waiting for someone else to tell you what to do next.

You're also comfortable zooming in and out. You can have a strategic conversation with a senior leader about the future direction of a portfolio, then get into the detail with a Product Owner, Application Manager or supplier to work through what needs to happen next.

You'll enjoy working with clinical leaders and healthcare professionals, taking the time to understand their world and the challenges they face. You can translate between clinical, business and technology perspectives and find common ground.

You bring strong commercial awareness and are comfortable having the conversations that matter with suppliers - whether that's about performance, contracts, expectations, value or finding a better way forward.

You build credibility, listen well, ask good questions, bring people together and create momentum. You're comfortable leading through influence in a matrix environment and taking people with you.

you will bring:

• Significant experience in product management, application management, application portfolio management or a similar senior technology leadership role
• Proven experience managing complex applications, digital products or portfolios across their lifecycle
• Strong strategic planning, roadmap development and prioritisation experience
• The ability to turn complex information and competing needs into clear priorities and decisions
• Demonstrated experience working with senior business stakeholders and, ideally, clinical stakeholders or professionals in similarly complex environments
• Experience working closely with clinicians, healthcare professionals or other complex professional groups
• Strong vendor, supplier and contract management experience
• Commercial acumen and experience managing supplier performance and outcomesStrong stakeholder engagement, influencing, negotiation and relationship management skills
• Proven ability to work effectively within a matrix organisation
• The ability to lead through influence, collaboration and credibility rather than relying on formal authority
• A curious, outcomes-focused and proactive approach to problem solving
• Proven ability to take personal responsibility, work independently and create momentum in complex environments
• Experience using performance measures, insights and feedback to inform decisions and continuous improvement
• Strong understanding of application lifecycle management, technology delivery and operational performance
• Experience balancing strategic priorities with operational performance, risk, security and privacy
• Experience working in Agile or similarly collaborative delivery environments
• A demonstrated understanding ofTe Tiriti o Waitangi and a commitment to equitable health outcomes

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is committed to delivering excellent healthcare for all New Zealanders. We embrace diversity and inclusion so that our workforce reflects the communities we serve. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

New Zealand - All Locations - Work from where you are

Job type: Permanent Full time

Non-clinical - Management - Other Management